Chidiogo Maureen

I am a dedicated Customer Service Representative with a strong background in problem resolution and client relations. My experience spans various roles where I have consistently exceeded performance targets and built lasting relationships with customers. I thrive in fast-paced environments and am committed to delivering exceptional service.

During my tenure at Edozie Pharmacy, I directed over 40 daily customers, ensuring they received the right assistance based on their needs. My ability to maintain a positive attitude helped guide customers through stressful situations, while my problem-solving skills enabled me to exceed call volume goals by 17%. I am passionate about understanding customer needs and providing tailored solutions.

In my recent role as a Cashier Customer Service at Olyvivv Stores, I achieved significant sales performance milestones, including doubling customer purchase rates and optimizing back-end operations. My commitment to continuous improvement is reflected in my certifications in customer service and soft skills, which equip me with the tools to enhance customer experiences further.