Awais Awan

With over 4 years of experience in providing top-notch customer service and technical support, I have honed my skills in the Automotive, E-commerce, and Online business industries. My expertise lies in transforming customer interactions into positive experiences, ensuring quick and efficient issue resolution, and fostering long-term client relationships.

Why Choose Me?
✔️Proven Track Record: Consistently delivering high customer satisfaction ratings and resolving issues promptly.
✔️Quick Learner: Adaptable and eager to take on new challenges, ensuring seamless integration into your team.
✔️Excellent Communication: Fluent in English, both verbal and written, to provide clear and concise support.
✔️Pressure Management: Thriving under pressure, I maintain a calm and empathetic demeanor, turning negative situations into positive outcomes.
✔️Team Player: Collaborative and focused on providing maximum value to clients by working as a business partner.

My Services:
⭐Live Chat Support
⭐Email Support
⭐Tickets Support
⭐Online Store Management
⭐Social Media Management
⭐Order Processing
⭐Discord Moderation
⭐Data Entry
⭐Web Research
⭐Administrative Tasks
⭐Virtual Assistant

CRM's I Can Use:
✅Zendesk
✅Freshdesk
✅Gorgias
✅Tawk.to
✅LiveChat
✅Outlook
✅Gmail

Tools and Software I Can Use:
✅ShipStation
✅Braintree
✅Stripe
✅PayPal
✅Slack
✅Bitrix24
✅Skype
✅Microsoft Excel
✅Google Sheets

E-commerce Platforms I Can Handle:
✅Shopify
✅Amazon
✅Walmart
✅eBay
✅Groupon
✅WooCommerce
✅BigCommerce

My Availability: My flexible work schedule allows me to be more responsive to the needs of my clients. I am able to work when they need me, and I am able to provide them with the level of support they need, even if they are located in a different time zone.

Don't settle for less than the best. Hire a virtual assistant who can deliver results. Contact me today to learn more about how I can help you!