Fatiq Sajid
@fatiqsajid
I run Shopify operations and resolve customer inquiries across email and live chat.
What I'm looking for
I ran an independent Shopify store, managing end-to-end customer communication through email and live chat. I resolved questions about order tracking, product details, and returns while keeping customer satisfaction central.
I handled daily e-commerce operations including product sourcing, vendor communication, inventory management, and digital order fulfillment.
I also created social media advertising campaigns to drive traffic, understand customer preferences, and improve online sales conversion.
Alongside my Shopify experience, I completed Dreamport training in customer support, booking engines, and international travel consultancy operations. I'm ready to bring professional English communication, problem-solving, and multi-channel support skills to a call center or travel agency environment.
Experience
Work history, roles, and key accomplishments
Managed all end-to-end customer communications via email and live chat, resolving inquiries regarding order tracking, product details, and returns with a high satisfaction rate. Handled daily store operations including product sourcing, vendor communications, inventory management, and digital order fulfillment.
Education
Degrees, certifications, and relevant coursework
KIPS College
Intermediate in FSc, Pre-Engineering
Completed Intermediate in FSc (Pre-Engineering) at KIPS College, Lahore, graduating in 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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