Faizan Khattak

I've supported international customers at Amigos MD Solutions and Zdigitizing through high-volume live chat and email channels for e-commerce businesses, DTC stores, and marketplaces.

I handle orders, product inquiries, accounts, payments, shipping, tracking, returns, refunds, cancellations, complaints, and escalations while documenting cases and following issues through resolution.

I also maintain CRM records, manage tickets and workflows, complete reporting and data entry, and provide remote administrative and virtual assistance using customer-support and collaboration tools.