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Adebayo Maryam Opeyemi

@maryamadebayo

Customer Support Specialist with 3 years’ e-commerce experience, skilled in customer service, order management, CRM, chat, email, and issue resolution

Nigeria

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What I'm looking for

Customer service specialist

Customer support professional with 3 years of experience in e-commerce environments. Proficient in chat, email, and phone support using platforms such as Shopify, HubSpot, and Zendesk. Expertise in managing inquiries, orders, complaints, and product support while ensuring positive customer interactions. Committed to delivering efficient resolutions and high-quality support in remote roles.

Experience

Work history, roles, and key accomplishments

E-commerce Customer Support Trainee

Ecom Nerve

May 2026 - Jul 2026 (2 months)

Handled realistic customer inquiries on products, orders, delivery updates, and service concerns. Managed customer information, support tickets, and follow-ups using HubSpot and Zendesk.

Shopify HubSpot Zendesk Customer Support Ticket Management Problem Solving Active Listening Empathy Attention To Detail

E-commerce Customer Support

Ryam Collection

Apr 2023 - Feb 2026 (2 years 10 months)

Handled 20+ customer inquiries weekly via phone and chat support channels. Resolved concerns using active listening, clear messaging, and problem-solving skills daily.

Customer Support Phone Support Live Chat Problem Solving Active Listening Communication Skills