AAAsmau Abdulrazaq
@asmauabdulrazaq
Operations-focused customer success professional skilled in automation and remote support.
NigeriaWhat I'm looking for
I am an operations-focused professional with hands-on experience supporting customers, coordinating tasks, and improving internal workflows in remote environments. I have delivered customer success and virtual assistance while building basic process automations with n8n that reduce manual work and improve turnaround time.
I consistently maintain accurate records, track financials and orders, and collaborate across teams to ensure smooth service delivery. Known for reliability, clear communication, and quick learning, I bring a practical, detail-oriented approach suited for entry-to-mid level remote roles in customer service and operations.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Iblan Eyewear
Jan 2024 - Present (2 years)
Provided administrative support including data entry, order tracking, basic financial records, and customer inquiry handling to keep business operations organized and timely.
Automation Specialist
Independent Projects
Jan 2023 - Present (3 years)
Built and maintained n8n automation workflows connecting forms, spreadsheets, and messaging platforms to reduce manual tasks and improve reporting timeliness.
Volunteer Coordinator
Community & Outreach Projects
Jan 2022 - Present (4 years)
Supported coordination, scheduling, and administrative tasks for community programs, maintaining documentation to ensure smooth event execution.
Sewing & Fashion Craft
Self-Employed
Jan 2019 - Present (7 years)
Managed client projects end-to-end, handled pricing and expense tracking, and maintained client records to deliver tailored garments on schedule.
Agriculture Assistant
Family Farm
Jan 2018 - Present (8 years)
Assisted with daily farm operations, planning, and task execution while maintaining simple production records and timelines to support consistent output.
Customer Success Manager
Evolve
Feb 2025 - May 2025 (3 months)
Supported customer success operations by resolving inquiries, assisting with onboarding, and reviewing feedback to identify recurring issues and improvement opportunities.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Abuja
Bachelor of Agriculture, Crop Science
2020 - 2024
Completed a Bachelor of Agriculture in Crop Science with coursework and practical training focused on crop production and management.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
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