David Okorie

Drove business growth by identifying and nurturing partnerships and managing long-term client relationships. Provided virtual assistance and customer support, using CRM tools to manage leads and resolve issues to improve client satisfaction.

Provided real-time chat customer support for international clients across time zones, resolving questions efficiently. Collaborated with global teams and adapted quickly to different platforms to support retention and positive feedback.

Handled real-time chat support for international clients, responding with clarity and empathy to resolve queries. Managed high-volume interactions while maintaining professionalism and helping improve user satisfaction.

Provided virtual assistance for US-based teams, managing emails, schedules, and day-to-day operations across time zones. Delivered customer support through multiple channels and supported business development via partner engagement and outreach.

Provided virtual assistance for US-based teams, managing emails, schedules, content coordination, and daily operations across time zones. Delivered warm customer support and contributed to business development through partner engagement and organized outreach.

Provided attentive customer support by collecting feedback and resolving issues to ensure clients felt valued. Supported business growth by coordinating with sales teams, following up on leads, and assisting with administrative and virtual support.

Activities and societies: Relevant coursework: Marketing, Customer Relations, Business Strategy; US-focused training and remote collaborations in digital business strategies and customer experience management.

Earned a Bachelor of Business Administration at the University of Lagos, graduating in 2017. Coursework covered marketing, customer relations, and business strategy.