Ashley Wang

💻 Current Role: Customer Success & Revenue Growth in SaaS

At Checkfront, a B2B2C SaaS company in reservation technology, I manage a portfolio of 200+ accounts, ranging from SMBs to enterprise, totalling over $600K in annual contract value and $250M+ in transaction volume. My role centers on growing revenue, driving product adoption, and ensuring long-term retention.

Here are three key achievements:

• Grew the transaction volume of my book of business by 15%+ through upsells and expansions by identifying new revenue opportunities and effectively positioning value

• Maintained 95%+ Gross Revenue Retention through proactive health checks, renewal negotiations, and trusted client partnerships - successfully leading difficult conversations during four pricing plan changes within one year

• Spearheaded the first platform migration, coordinating four global internal teams and C-suite stakeholders to establish a foundational framework that reduced future migration timelines by 30%

🏦 Previous Experience: Leadership & Sales Excellence in Financial Services

Prior to joining Checkfront, I progressed through five roles over seven years at TD Canada Trust. I advanced from individual contributor positions - where I consistently exceeded sales targets and ranked in the top 10 within the region - to leadership roles, where I built and led high-performing teams, drove revenue growth, and led change management initiatives.

📚 Education & Certifications

Academically, I hold a graduate certificate in Business Analytics, where I developed practical SQL skills and applied data-driven decision making. I’m also a Certified Scrum Product Owner (CSPO), which has strengthened my ability to collaborate with product teams, bridge customer needs with product strategy, and translate complex requirements into actionable initiatives.

💖 Hobbies

I’m passionate about reading, travelling, and spending time with my dog.