Mira-belle User

I am a customer-centric professional with a strong background in managing relationships and driving customer engagement. My experience as a Customer Success Manager has equipped me with the skills to address customer needs effectively, resolve escalations, and utilize data insights to enhance satisfaction and product adoption. I am passionate about customer advocacy and continuously strive to deliver exceptional service that improves customer success.

In my current role as an Account Coordinator at Zeitview, I manage customer relationships by serving as the primary point of contact for clients. I ensure alignment between internal teams and client needs, leading enablement sessions and facilitating product demos to drive customer adoption. My ability to deliver actionable insights through customer listening reports has proven invaluable for strategic decision-making within the executive team.

Throughout my career, I have collaborated with cross-functional teams, including Sales and Support, to drive improvements in customer success processes. My previous roles, including Inside Sales Advisor and Onboarding Specialist, have further honed my skills in account management and conflict resolution, allowing me to maintain strong relationships and enhance overall customer health.