Victor Adeyemo - Customer Account Manager - Upper Crust | Himalayas
Victor AdeyemoVA
Open to opportunities

Victor Adeyemo

@victoradeyemo

Results-driven Account Manager with expertise in client success.

Canada
Message

What I'm looking for

I seek a role that fosters growth, values collaboration, and prioritizes customer success.

I am a results-driven Account Manager with over four years of experience in client support, retention, and satisfaction. My journey has been marked by a passion for fostering long-term relationships and driving customer engagement. I thrive in fast-paced environments, adeptly adapting to new challenges and leveraging my technical expertise to solve complex customer issues.

In my current role at Upper Crust, I manage ongoing client relationships, ensuring customer retention and business growth by understanding client needs and driving success. I collaborate closely with clients to define their goals, advocate for their needs, and provide tailored support. My commitment to optimizing processes and enhancing client experiences has led to significant improvements in customer satisfaction and engagement.

Throughout my career, I have consistently achieved high satisfaction ratings and have been recognized for my ability to resolve conflicts and provide exceptional service. I am dedicated to contributing to the success of the organizations I work with and am always looking for opportunities to grow and learn in the field of customer success.

Experience

Work history, roles, and key accomplishments

UC
Current

Customer Account Manager

Upper Crust

Jan 2024 - Present (1 year 6 months)

Managed ongoing client relationships, ensuring customer retention and business growth by understanding client needs. Collaborated with clients to define goals and provided tailored support, while advocating for client needs and analyzing Helpdesk ticket trends.

Education

Degrees, certifications, and relevant coursework

Toronto School of Management logoTM

Toronto School of Management

Digital Business Management

University of Greenwich logoUG

University of Greenwich

Bachelor of Science, Computing

IM

Institute of Strategic Management

Certification, Strategic Management

FPT University logoFU

FPT University

Master’s, Data Analytics

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan