Open to opportunities

asad aftab

@asadaftab

Message

Account Manager driving sales performance through customer engagement and structured CRM-led processes.

Pakistan

Message

What I'm looking for

I’m looking to grow in account management or field sales roles where I can run full-cycle customer engagement, strengthen retention, and use CRM-driven sales processes to support measurable revenue growth.

I’m a sales and customer engagement professional with experience across logistics and supply chain environments, retail sales operations, and customer relationship management. I focus on executing structured sales processes that support revenue growth while keeping customer satisfaction at the center.

In my roles, I manage the full sales cycle—from lead generation to client onboarding—through field sales execution, retail sales engagement, and account coordination. I support business development by cultivating customer relationships, promoting products, and coordinating service delivery.

Operationally, I oversee daily sales activities within assigned areas and coordinate with internal sales teams and operational departments to strengthen service continuity. I contribute to onboarding and customer service operations by maintaining organized documentation, improving cross-department communication, and solving issues through structured approaches.

I also apply CRM systems and account management tools to track engagement and manage ongoing relationships. Technically, I’ve demonstrated familiarity with CCTV installation technologies, including analog cameras, digital IP cameras, PTZ cameras, DVR, NVR systems, and LAN/WAN based configuration environments.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Zupax Marketing

Jan 2026 - Present (6 months)

Provided customer and technical support while supporting sales activities at Zupax Marketing.

Customer Support Technical Support Sales

Field Sale's Associates

PTCL.Official

Jun 2025 - Jan 2026 (7 months)

Worked as Field Sale's Associates at PTCL.Official.

Sales Customer Support Customer Relationship Management (CRM)

Field Sales Associates

PTCL.Official

Jun 2025 - Jan 2026 (7 months)

Worked in field sales with a focus on customer service, relationship management, and sales support at PTCL.Official.

Customer Service Sales Customer Support Customer Relationship Management (CRM)

Sales Specialist

Axxon HR Solutions

Jan 2023 - Mar 2024 (1 year 2 months)

Supported sales and customer relationship management, including CRM usage and customer communication, at Axxon HR Solutions.

Microsoft Excel Communication Data Management Critical Thinking Customer Relationship Management (CRM)Interpersonal Skills Customer Experience Microsoft Office Typing

Travel

Career Break

Mar 2016 - Mar 2024 (8 years)

Career break/travel period.

FareMaker Travel Channel

Faremakers.com

Feb 2021 - Sep 2023 (2 years 7 months)

Handled customer support and sales operations tasks, including sales management and data entry, at Faremakers.com.

Customer Support Microsoft Excel Data Entry Sales & Management Sales Operations Communication Data Management Critical Thinking Sales Interpersonal Skills Customer Experience Customer Service Microsoft Office Typing

Customer Service Sales Representative

Touchpoint Solutions

Jul 2020 - Dec 2022 (2 years 5 months)

Provided customer service and sales operations support, including customer communication and account management, at Touchpoint Solutions.

Data Analysis Financial Accounting Microsoft Excel Consumer Services Sales Operations Communication Data Management Critical Thinking Customer Relationship Management (CRM)Sales Interpersonal Skills Accounting Account Management Customer Experience Microsoft Office Typing Direct Sales

Inbound Customer Service Representative

Shark Bpo

Aug 2014 - Dec 2022 (8 years 4 months)

Provided inbound customer service and support, using Salesforce and CRM-related workflows, at Shark BPO.

Customer Support Salesforce.Com Microsoft Excel Consumer Services Sales Operations Communication Data Management Critical Thinking Customer Relationship Management (CRM)Sales Interpersonal Skills Spanish Customer Experience Customer Service Microsoft Office Typing Direct Sales

Call Center Support Executive

FareMaker's Travel Channel Int'l (Pvt) Ltd – Pakistan

Jan 2014 - Jan 2020 (6 years)

Executed daily field sales operations and supported sales development through lead generation, onboarding coordination, and CRM-based customer record management.

Field Sales Operations Customer Engagement Lead Generation CRM Account Management Customer Onboarding Sales Compliance Documentation Customer Service

Call Center Representative / Customer Support Executive

FareMaker's Travel Channel Int'l (Pvt) Ltd – Pakistan

Jan 2014 - Jan 2020 (6 years)

✔ Operational Execution
Execute daily field sales operations by engaging with customers, presenting service offerings, and supporting product promotion activities within assigned operational regions. Manage direct sales interactions and ensure service information is communicated clearly to prospective clients.

✔ Strategic Planning
Support sales development strategies by identifying potential cust

Account Sales Executive

Private Organization – Pakistan

Jan 2013 - Jan 2014 (1 year)

✔ Operational Execution
Manage daily sales activities within assigned territories while supporting lead generation, customer engagement, and sales closing processes. Execute sales plans designed to promote company products and expand customer reach.

✔ Strategic Planning
Assist in developing local sales strategies that target new customers while strengthening relationships with existing clients to

Account Sales Executive

Private Organization

Jan 2013 - Jan 2014 (1 year)

Managed sales activities in assigned territories, supporting lead generation, order processing, account management, and compliance with sales and customer service standards.