Arij Akermi
@arijakermi
Ambitious professional with strong background in customer service and sales.
What I'm looking for
I am an ambitious and motivated professional with exceptional communication skills and a strong background in customer service and sales. My career has been built on understanding customer needs and providing high-quality service, which has allowed me to thrive in dynamic environments.
Throughout my professional journey, I have held various roles that have honed my skills in management and customer relations. As a Manager at HOLA Coffee Shop, I ensured the smooth functioning of operations and developed strategies to enhance customer satisfaction. My experience as a Customer Advisor at Roots Innovation and Voicecom further solidified my ability to assist customers and achieve sales goals.
Currently, I serve as a Commercial Assistant at OOREDOO, where I continue to provide expert advice and achieve sales targets. I am eager to leverage my experience and skills to build a successful career in a challenging environment.
Experience
Work history, roles, and key accomplishments
Commercial Assistant
OOREDOO
Jan 2023 - Present (2 years 4 months)
Provided high-quality customer service and expert advice, consistently achieving sales targets and enhancing customer satisfaction.
Customer Advisor
Voicecom
Jan 2022 - Jan 2023 (1 year)
Assisted customers with inquiries and support, achieving sales goals through effective communication and service.
Customer Advisor
Roots Innovation
Jan 2021 - Jan 2022 (1 year)
Understood customer needs and collaborated with team members to provide effective solutions and enhance customer experience.
Manager
HOLA Coffee Shop
Jan 2020 - Jan 2021 (1 year)
Managed the daily operations of the coffee shop, ensuring smooth functioning and developing strategies to enhance customer satisfaction and sales.
Education
Degrees, certifications, and relevant coursework
Saint Petersburg University
Bachelor of Management, Management
2016 - 2018
Studied management principles and practices, focusing on organizational behavior, strategic planning, and operational efficiency.
Rades High School
High School Diploma, General Education
2012 - 2015
Completed high school education with a focus on foundational subjects, preparing for higher education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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