Anudin Chris
@anudinchris
Customer support executive with analytical thinking and verbal communication skills.
What I'm looking for
I am a dedicated and results-driven customer support executive with 1 year 8 months of experience in the Digital Case Management Team. I have a proven track record of delivering high-quality customer service in a professional manner, with a strong focus on analytical thinking, verbal communication, and team collaboration.
In my previous roles, I have successfully addressed customer queries related to WIFI (Fibre) and mobile service issues, utilizing platforms such as Live Engage and CXOne. I am confident in my ability to work in a fast-paced environment, handling multiple tasks and responsibilities with ease.
I am a team player with a positive attitude towards work and life, and I am excited to bring my skills and experience to a new challenge.
Experience
Work history, roles, and key accomplishments
Senior Consultant
IntouchCx
May 2023 - Aug 2023 (3 months)
Provided customer support, responded to customer queries, and handled outbound calls.
Customer Support Executive
[24]7.ai
Aug 2022 - Apr 2023 (8 months)
Addressed customer queries related to WIFI and mobile service issues, responded to customer queries through chat, made outbound calls, and handled escalation calls.
Education
Degrees, certifications, and relevant coursework
Anudin hasn't added their education
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