Aabhas MehtaAM
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Aabhas Mehta

@aabhasmehta

Motivated customer support professional with strong communication skills.

India
Message

What I'm looking for

I am looking for a customer-focused role that values communication and problem-solving.

I am a dedicated Customer Support Professional with over two years of experience in delivering exceptional service through voice, chat, and email channels. My role at Teleperformance for Asus India allowed me to manage over 40 customer interactions daily, achieving a satisfaction rate of over 90%. I pride myself on my ability to resolve issues efficiently while maintaining strong client relationships.

Throughout my career, I have demonstrated my commitment to customer satisfaction by proactively addressing client needs and concerns. I have utilized CRM tools to document interactions and ensure accurate account data, while also collaborating with internal teams to align on client expectations. My efforts in collecting client feedback have contributed to improved service performance and processes, showcasing my problem-solving skills and adaptability in dynamic work environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NC

Navsamvat Law College

Bachelor of Business Administration, Finance

Completed a Bachelor of Business Administration with a specialization in Finance. Gained foundational knowledge in business principles and financial concepts.

SS

St. Joseph Senior Secondary School

12th Grade, General Studies

Completed 12th grade under the CBSE curriculum. Developed a strong academic foundation across various subjects.

Tech stack

Software and tools used professionally

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Aabhas Mehta - Customer Support Executive - Teleperformance (Asus India) | Himalayas