Ishika Paswan
@ishikapaswan
Customer support professional with strong communication and problem-solving skills.
What I'm looking for
I am a customer support executive with hands-on experience handling high daily customer volumes and delivering practical solutions. I thrive in fast-paced environments and focus on providing clear, helpful guidance to resolve issues efficiently.
My experience includes team collaboration, leadership in daily operations, and consistent communication with customers to ensure satisfaction. I take pride in balancing responsiveness with quality advice.
I have a strong academic foundation with secondary and higher secondary qualifications and ongoing college studies, showing steady academic improvement. I seek to apply my interpersonal strengths and problem-solving abilities to contribute meaningfully to a customer-focused team.
Outside of work and studies, I have achievements in drawing, taekwondo, and dance, reflecting creativity, discipline, and dedication. I am eager to grow professionally in roles that value teamwork, clear communication, and continuous learning.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
E-Solution 29
Sep 2023 - Jan 2024 (4 months)
Handled daily support for ~100 customers, providing product guidance and resolving issues to improve customer satisfaction. Collaborated with team members to streamline responses and enhance service quality.
Education
Degrees, certifications, and relevant coursework
Maulana Azad College
Graduation (2nd year), Undergraduate
2025 - 2025
Grade: 75%
Completed second year of Graduation in 2025 at Maulana Azad College with 75%.
Maulana Azad College
Graduation (1st year), Undergraduate
2024 - 2024
Grade: 70%
Completed first year of Graduation in 2024 at Maulana Azad College with 70%.
Shree Jain Vidyalaya
Higher Secondary, Higher Secondary
2023 - 2023
Grade: 85%
Completed Higher Secondary education with 85% in 2023 at Shree Jain Vidyalaya.
Shree Jain Vidyalaya
Secondary, Secondary
2020 - 2020
Grade: 80%
Completed Secondary education with 80% in 2020 at Shree Jain Vidyalaya.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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