Rahul Ofc
@rahulofc
Customer support professional delivering efficient issue resolution and strong customer satisfaction.
IndiaWhat I'm looking for
I am a Customer Support Associate with hands-on experience handling inbound and outbound customer interactions across phone, email, and chat, consistently meeting daily targets and achieving high customer satisfaction scores.
With a Bachelor of Computer Application and strengths in communication, problem solving, conflict resolution, time management, and multitasking, I bring a service-focused approach and reliable performance to customer-facing roles.
Experience
Work history, roles, and key accomplishments
Customer Support Associate
Concentrix
Handled inbound and outbound customer interactions via phone, email, and chat, resolving product and service issues efficiently and consistently meeting daily targets with high customer satisfaction.
Education
Degrees, certifications, and relevant coursework
GUGuru Gobind Singh Indraprastha University
Bachelor of Computer Application, Computer Applications
2021 - 2024
Grade: CGPA: 7.9
Completed Bachelor of Computer Application with a CGPA of 7.9 from 2021 to 2024.
Mata Saraswati Devi Sanjeevani Public School, Nawada
Class 12, Higher Secondary Education
2020 - 2021
Grade: 75%
Completed Class 12 with a percentage of 75% in the 2020–2021 academic year.
Mata Saraswati Devi Sanjeevani Public School, Nawada
Class 10, Secondary Education
2018 - 2019
Grade: 70%
Completed Class 10 with a percentage of 70% in the 2018–2019 academic year.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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