I’m looking for a long-term, fully remote role where I can support visionary individuals or teams by handling day-to-day operations, organization. I thrive in fast-paced, creative, and tech-driven environments and enjoy bringing structure and calm to busy schedules. I’m seeking a role where I can contribute meaningfully, grow professionally.
AAOpen to opportunities
Angelica Acebes
@angelicaacebes
I swear you will never regret choosing me, as I am hardworking and dedicated to my job!
PhilippinesWhat I'm looking for
Highly organized and tech-savvy professional with a strong background in virtual assistance, administrative support, and client communication. I have several years of experience managing schedules, coordinating travel, handling email correspondence, and providing both personal and professional support to busy entrepreneurs and teams.
I’m passionate about streamlining tasks, staying one step ahead, and helping others stay focused on their priorities. I’m detail-oriented, a fast learner, and comfortable working independently across different time zones. With my proactive mindset and genuine care for the work I do, I’m confident in my ability to be a reliable and efficient assistant.
Experience
Work history, roles, and key accomplishments
AI
Current
L3 Technical Service Desk
Accenture Inc.
May 2023 - Present (2 years 1 month)
Managing email support for advertisers and internal sales teams, conducting video calls to troubleshoot issues, and assisting with onboarding through live chat.
SM
Current
L2 Technical Support Specialist
SmartWiz.io
Jan 2025 - Present (5 months)
I provide client support and technical assistance for our tax software platform, helping users navigate the system, troubleshoot issues, and ensure a smooth filing process. My role involves clear communication, documentation, and escalation of complex concerns to the appropriate internal teams. I also help create help center articles and instructional content to improve the user experience.
AI
Media Review Analyst
Accenture Inc.
Jul 2021 - May 2023 (1 year 10 months)
Moderating content on a major social platform to ensure a safe and respectful online community by reviewing user-generated content.
II
Chat Support Representative
Inspiro Relia Inc
Jul 2020 - Jul 2021 (1 year)
Engaging with customers through chat to address queries, resolve issues, and enhance their shopping experience on the platform.
Education
Degrees, certifications, and relevant coursework
JUJose Rizal University
Bachelor of Science, Information Technology
2017 - 2021
Grade: Graduated
Tech stack
Software and tools used professionally
Facebook Ads
Twitter Ads
Google Tag Manager
Amazon EC2
Microsoft Azure
Salesforce
Salesforce Sales Cloud
Shopify
Gmail
Intercom
Google Fonts
Django
Google Analytics
Facebook Pixel
Slack
Jira Service Desk
Jira
jExcel
JavaScript
Python
HTML5
PHP
macOS
Windows
Google Workspace
Microsoft Office 365
Notion
WordPress
Microsoft Excel
Tailscale
Zoom
Microsoft IIS
HTML to Wordpress
Outlook4Gmail
PixelSnap
AppsFlyer
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
United States
SerbiaSalary expectations
1k-2k USD
Job categories
Skills
Communication SkillsProblem SolvingCommunicationSalesforceCustomer ServiceData AnalysisAnalytical SkillsTime ManagementJavaScriptPythonProject ManagementAWSCRMSalesOrganizational SkillsKubernetesSaaSJavaInterpersonal SkillsCollaborationExcelBusiness DevelopmentPresentation SkillsAccount ManagementCross Functional CollaborationComplianceProcess ImprovementNegotiationTeam CollaborationRelationship Building
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