Andrew Walton

I’m a detail-oriented, results-driven professional with 3 years of medical insurance customer service experience and 2 years of successful life insurance sales as a contractor for major carriers. I bring a positive attitude, exceptional customer service, and the ability to resolve inquiries and complaints quickly and professionally.

At UnitedHealthCare, I handled customer inquiries, provided product information, and used CRM software to manage interactions and keep accurate records. I consistently received positive feedback for professionalism, responsiveness, and problem-solving, and I collaborated with my team to optimize processes and improve the customer experience.

In Medicare and life insurance sales roles, I educated clients on benefits, asked probing questions to match needs to the right product, and built long-term relationships to support customer satisfaction and retention. I stay current on regulations and industry trends, maintain compliance, and hold Life, Health, Annuities, and Medicare licenses, including AHIP certification.