Open to opportunities

Tamera Young

@tamerayoung1

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Motivated professional transitioning to licensed Medicare Insurance Agent.

United States

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What I'm looking for

I am seeking a role that allows me to utilize my customer service skills while helping clients navigate Medicare options, with a focus on growth and professional development.

I am a highly motivated professional transitioning from customer service to a licensed Medicare Insurance Agent. My extensive experience in customer interactions has provided me with a solid foundation in Medicare guidelines, allowing me to clearly communicate eligibility requirements and navigate complex regulations. I am committed to providing exceptional client support and ensuring accurate information is delivered during the enrollment process.

Throughout my career, I have consistently demonstrated my ability to conduct meticulous Medicare Advantage and health plan enrollments. My previous roles have equipped me with the skills to advocate for clients, ensuring their needs are met while adhering to state and federal regulations. I take pride in my attention to detail and my dedication to maintaining compliance, which I believe are essential qualities for success in the insurance industry.

As I transition into this new role, I am eager to leverage my customer service experience and my understanding of Medicare processes to make a positive impact. I am looking forward to the opportunity to help clients navigate their healthcare options and provide them with the support they need during their enrollment journey.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative and Vendor

Current

Five Forks Antique Mall

Jan 2018 - Present (7 years 4 months)

Warmly and professionally greeted customers, answering inquiries and providing product information and recommendations. Managed and replenished inventory, ensured items were displayed attractively, and promoted products via social media and sales platforms. Assisted with store maintenance tasks, ensuring the store was clean, organized, and inviting.

Customer Service Inventory Management Social Media Marketing Product Problem Solving

Retirement Specialist

Chime Solutions

Jan 2017 - Jan 2023 (6 years)

Enhanced expertise in client programs and services, including relevant state and federal regulations through continuous training. Supported top-tier clients such as United Parcel Service and Target, gaining exposure to employee and retiree benefit processes. Confirmed retirement eligibility, conducted thorough account audits, and addressed a high volume of calls to resolve issues for retiring appl

Retirement Benefits Regulatory Compliance Auditing Client Services Communication Problem Solving

Remote Reader/Evaluator

Measurements, Inc.

Jan 2017 - Jan 2019 (2 years)

Assessed and scored grade 6-8 student essay responses to English/Language Arts open-ended questions, adhering strictly to provided scoring guides while ensuring objectivity and confidentiality. Achieved rate and reliability targets by working independently online under guidance. Successfully completed ad hoc projects, demonstrating flexibility and adaptability.

Confidentiality Remote Work Ad Hoc Projects Assessments

Professional Scorer

Pearson Education

Jan 2015 - Jan 2019 (4 years)

Evaluated student essay responses to English and Language Arts open-ended questions with precision and adherence to client-provided scoring guides, ensuring unbiased and confidential assessments. Consistently met and exceeded rate and reliability targets by working independently online under supervision. Demonstrated flexibility and efficiency by successfully completing temporary and ad hoc projec

Assessments Confidentiality Remote Work Ad Hoc Projects Flexibility

Co-owner, Certified Life Coach

You Make Life... LLC

Jan 2014 - Jan 2018 (4 years)

Empathetically assessed client needs and challenges through active listening and insightful questioning, collaboratively establishing clear goals and developing personalized action plans. Guided individuals through personal growth and goal achievement by providing structured support, targeted exercises, and consistent encouragement. Created engaging marketing materials and delivered interactive wo

Goal Setting Marketing Content Creation Communication Personal Development