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@kiannatreasure
Results-driven sales and customer service professional.
I am a results-driven professional with a strong foundation in sales, customer service, and administrative support. My expertise lies in customer relationship management, sales techniques, and problem-solving, which has enabled me to achieve sales targets consistently. I pride myself on my excellent communication and interpersonal skills, which allow me to provide high-quality customer service.
Throughout my career, I have developed a comprehensive understanding of Jamaican culture and tourism through the Team Jamaica Program Certification. This experience has enhanced my ability to interact with diverse clientele and provide exceptional experiences for visitors. I am dedicated to continuous improvement and am always looking for ways to innovate and solve problems effectively.
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Work history, roles, and key accomplishments
Continuum Global Solution
Handled a wide range of customer inquiries, providing prompt and accurate assistance while maintaining detailed records to ensure customer satisfaction.
Western STEM Academy
Managed scheduling, office files, and correspondence while providing excellent customer service to internal and external clients.
Best Apps Technology
Responsible for utilizing various channels to reach potential customers, delivering product presentations, and closing sales deals while ensuring customer satisfaction.
Degrees, certifications, and relevant coursework
CAPE Certification, Business Studies
2022 - 2023
Pursued CAPE studies in Management of Business, Entrepreneurship, Caribbean Studies, and Tourism.
High School Diploma, General Studies
2017 - 2022
Completed CXC examinations in English A, Mathematics, Principles of Business, Office Administration, and Social Studies.
2010 - 2017
Software and tools used professionally
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