AMAN SETH

Aman Seth is a seasoned operations leader with a robust background in optimizing processes, enhancing team performance, and driving efficiency. Currently serving as Assistant Operation Manager at Opstree Solutions, Aman has led transformative initiatives, overseeing key areas such as ticketing, payment collection, and travel documentation. He has implemented strategic process improvements, achieving a 30% increase in turnaround time and a 25% improvement in on-time delivery through KPI implementation. His leadership of a cross-functional team has resulted in a 15% boost in efficiency and cost reductions of up to 20%.

Previously, Aman excelled as a Senior Operation Executive at Vedantu Innovations, where he onboarded over 1,000 students monthly and enhanced student retention by 25%. He collaborated cross-functionally to streamline operations, contributing to a cumulative revenue of INR 50 lakh through strategic upselling. His work led to a 15% rise in satisfaction scores and a 98% resolution rate for customer tickets.

In his role as a Relationship Manager at Lakshmishree Investment & Securities, Aman demonstrated a keen focus on client retention and regulatory compliance, managing a high-value portfolio with a 25% increase in investment performance. His early career includes guest relations excellence at Brij Rama Palace Hotel and customer service proficiency during his internship at Passport Seva Kendra.

Aman holds an MBA from Arunachal University and a Bachelor of Commerce from Banaras Hindu University. He has also completed certifications in project management and data analytics. His expertise spans operational tools such as Freshdesk, Salesforce, Airtable, and advanced Microsoft Excel, underpinned by a strong foundation in SQL and data analysis.

Aman is passionate about leveraging his analytical and process-oriented skills to deliver strategic value, improve operational efficiency, and drive continuous improvement in dynamic environments.