Riya Pal

I am an Operations Manager with over 4 years of experience dedicated to making operations smoother and faster for fast-growing SaaS and Tech startups. My expertise lies in streamlining operations, automating workflows, and improving efficiency, which has led to significant cost savings of over £60K and a 60% reduction in onboarding time. I thrive on simplifying complex processes, whether it’s through CRM optimization or launching projects that drive business growth.

In my current role at Fospha, I report directly to the COO, aligning business operations with company goals while driving cross-functional collaboration. I have successfully automated our tech stack and transformed the onboarding process, significantly enhancing team collaboration and data accuracy. My passion for project management and process optimization has enabled me to lead successful initiatives, including the launch of the Ecom Marketer platform for US expansion.