Seeking opportunities in Operations Management, Business Operations and Service Delivery. I bring 5+ years of experience in KPI monitoring, MIS reporting, capacity planning, CRM management, process improvement and SOP development. I aim to improve operational efficiency, support Business Growth and take on greater responsibilities. Open to remote and international opportunities.
Looking for a job
TUSHAR RAJGOR
@tusharrajgor
Operations Manager | Business Operations & Service Delivery | KPI & MIS Reporting | Process Improvement | CRM Management | Capacity Planning
IndiaWhat I'm looking for
Professional Bio – Operations Manager
Results-driven Operations Manager with 5+ years of experience in business operations, service delivery, capacity planning, CRM management, and process optimisation. Experienced in managing cross-functional teams of 7–9 members, monitoring operational KPIs, preparing MIS reports, and developing SOPs to improve productivity and operational efficiency. Skilled in data analysis, performance tracking, workflow optimisation, stakeholder coordination, and executive-level PowerPoint presentations. Successfully contributed to reducing lead leakage by 18–22% through improved CRM follow-up processes and supported lead generation through LinkedIn and social media outreach. Proficient in Microsoft Excel, PowerPoint, Monday.com, Octopus CRM, Slack, Google Workspace, and AI-assisted productivity tools. Holds a Bachelor of Science in Mathematics from the University of Mumbai and is committed to driving continuous improvement, data-driven decision-making, and business growth.
Experience
Work history, roles, and key accomplishments
UL
Current
Operations Manager
UVLINK Tech LLP
Jan 2023 - Present (3 years 9 months)
Managed day-to-day business operations across telecalling, sales coordination, CRM management, and marketing. Led capacity planning, resource management, and productivity tracking for a team of 7-9 members, and prepared weekly MIS reports and PowerPoint presentations for senior management.
ET
Academic Operations Manager
Eduauraa Technologies
Jan 2022 - Dec 2023 (1 year 11 months)
Coordinated schedules, workflows, and internal communications to support leadership priorities and academic operations. Liaised with leadership, academic teams, and external stakeholders to ensure smooth operational execution.
RT
Education Consultant
Rishi Tutorials
Jan 2021 - Dec 2022 (1 year 11 months)
Coordinated student onboarding, scheduling, and academic workflows to support operational efficiency. Prepared structured progress updates and communicated relevant information to parents and management.
ET
Subject Matter Expert
Eduauraa Technologies
Jan 2020 - Dec 2021 (1 year 11 months)
Created and reviewed curriculum-aligned academic content with a focus on accuracy, structure, and quality standards. Coordinated with cross-functional content teams to refine materials and ensure alignment with organizational goals.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Science, Mathematics
2016 - 2020
Bachelor of Science in Mathematics from the University of Mumbai, completed from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
1470k+ INR
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