Amadiz Sabino

Founded and own an ERP/CRM SaaS platform for construction companies. Built AI-enabled workflow automation with LLMs and n8n, and own vision, roadmap, and backlog.

Led global CRM, CPQ and product catalogue transformation across Microsoft Dynamics 365, Salesforce, and SAP ECC. Built Copilot agents integrated with Power Platform and coordinated UAT, go-live, and rollout for about 200 users.

Turned a distributed, API-driven machine-to-machine architecture into MVP scope, epics, and an integration framework. Worked with legal and engineering on GDPR and data-privacy requirements.

Led CRM, billing, and portal transformation for global IoT/M2M services. Directed migration of local IoT customers onto central enterprise billing platform and led GDPR remediation across CRM and billing.

Conducted requirements workshops in English and French across several Directorates-General. Performed BPMN/UML modelling, traceability, and UAT for HR information systems under PM² and formal change control.

Owned billing requirements and solution design for enterprise and IoT/M2M customers. Produced interface specifications, supported enterprise architecture, and led billing solution selection.

Client-facing consultant for billing and CRM platforms at telecom operators across Europe, the Middle East and Africa. Handled requirements, configuration, data migration, testing, go-live, and user training.

Worked in banking operations and later in IT/end-to-end architecture.

Completed IIBA BABOK v3 training (CBAP preparation).

Completed GSDC Agentic AI and AI Agent Builder masterclasses.

Grade: Merit

MSc in Artificial Intelligence with Merit, including hands-on machine learning and an applied AI project on explainable AI for satellite anomaly prediction.

MSc in Computer Science and Business Management from Universidade Europeia (formerly ISLA), Lisbon.

BSc in Business and Administration with a Banking specialisation from Instituto de Gestão Bancária.