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Alu Anthony

@aluanthony

Customer-focused CRM and business development professional driving retention and revenue growth.

Nigeria
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What I'm looking for

I seek a role leveraging CRM and outreach skills in a collaborative, growth-oriented organization where I can drive retention, pipeline growth, and data-informed strategy.

I am a customer-centric professional with over three years' experience in customer relationship management, client retention, and business development. I have a proven record of improving customer satisfaction and driving measurable revenue through targeted outreach and CRM optimization.

At Cyclebreeze I generated 50+ high-potential leads, secured recurring revenue, and maintained a 95% accurate CRM record rate that improved conversion by 15%. I execute high-volume outreach and translate market intelligence into optimized strategies.

Previously, as Team Lead and Customer Relationship Manager at Animation Hub, I trained and managed a five-member team, implemented retention systems that reduced churn by 40%, and streamlined Zoho CRM processes to cut response times by 30%.

I bring strong skills in needs analysis, conflict resolution, lead generation, and cross-functional collaboration, and I am transitioning into Development Associate roles focused on strategic outreach, pipeline management, and market research.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EU

Ebonyi State University

Bachelor of Science, Political Science

2017 - 2021

Completed a Bachelor of Science in Political Science from 2017 to 2021, focusing on political theory and public policy.

Tech stack

Software and tools used professionally

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Alu Anthony - Development Associate - Cyclebreeze | Himalayas