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Egzona Rexha

@egzonarexha

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Strategic business leader driving account growth and operational excellence.

United States

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What I'm looking for

I seek a growth-oriented role where I can lead cross-functional teams, drive account expansion, enhance customer experience, and bridge operations with product to deliver scalable solutions and measurable business impact.

I am a strategic, results-driven business professional with 7+ years leading cross-functional teams to drive account growth, streamline operations, and deliver client-focused solutions. I combine data-driven decision-making with strong stakeholder engagement to manage full account lifecycles and large-scale installation and logistics projects while consistently exceeding revenue and margin goals.

I have a proven track record mentoring teams, developing repeatable frameworks for onboarding and training, and improving project turnaround times by 20%. Skilled in product strategy, program management, customer experience optimization, SAP and CRM tools, I am seeking a role where I can bridge operational execution with product development to drive scalable growth and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Executive

Current

MSS Pure Install Solutions

Nov 2017 - Present (7 years 10 months)

Led execution of large-scale installation and logistics projects, consistently exceeding annual revenue targets and improving project turnaround times by 20% through process streamlining and operational improvements.

Account Management Project Management Customer Experience Vendor Management Process Improvement Onboarding

Logistics Coordinator

BDP International

Jan 2017 - Jun 2017 (5 months)

Coordinated international freight operations using SAP and Access, ensuring timely, compliant deliveries and earning promotion to senior coordinator within six months due to process improvements.

SAP Data Management Carrier Coordination Compliance Documentation Billing Process Improvement

Marketing Intern

Global Marketing Associates

Aug 2016 - Dec 2016 (4 months)

Conducted market research and competitive analysis to support client campaigns, designed B2B outreach strategies, and built distributor databases for international brands entering the U.S. market.

Market Research Competitive Analysis B2B Marketing Social Media Management Content Creation

Bank Teller

TD Bank

Dec 2015 - Dec 2016 (1 year)

Delivered personalized financial services, handled high-volume transactions accurately, and identified product referral opportunities contributing to branch sales goals while ensuring regulatory compliance.

Customer Service Regulatory Compliance Referrals Attention To Detail Relationship Building

Education

Degrees, certifications, and relevant coursework

Temple University – Fox School of Business

Bachelor of Business Administration, International Business

Completed a Bachelor of Business Administration with a major in International Business and concentration in Supply Chain Management, Logistics, and Transportation.