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Alessandro Convertini

@alessandroconvertini

Senior B2B Key Account Manager driving renewals, ROI, and multi-year language learning growth across Europe.

Germany
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What I'm looking for

I’m looking for a senior B2B key account role where I can own renewals and expansions, deliver ROI-driven business reviews, and lead cross-functional projects that strengthen customer lifecycle and adoption.

I lead B2B key accounts end-to-end, owning the full customer lifecycle—from onboarding to long-term value realisation. I’m known for driving renewals, expansions, and multi-year commitments, supported by business reviews and ROI analyses that highlight impact and improvement opportunities.

I also bring a strong project mindset, leading internal efforts to enhance learning platform experiences for corporate learners and rolling out resources that administrators and learners can use immediately. Earlier in my career, I built practical sales and go-to-market capability through end-to-end sales cycles, negotiation, and cross-functional coordination across operations and customer support.

Experience

Work history, roles, and key accomplishments

Babbel logoBA

Senior B2B Key Account Manager

Mar 2022 - Feb 2025 (2 years 11 months)

• Managed a portfolio of 50-60 medium to large companies across Europe (primarily Italy, Germany and UK), overseeing 20K+ language training contracts for corporate employees
• Owned the full customer lifecycle—from onboarding to long-term value realisation—driving renewals, expansions, and multi-year commitments
• Delivered business reviews and ROI analyses to demonstrate impact and identify key a

Babbel logoBA

B2B Key Account Manager

Feb 2021 - Feb 2022 (1 year)

• Managed a 100-120 client portfolio of small to medium-sized companies across Europe (primarily Italy, Germany and UK), overseeing 5K+ corporate language training contracts
• Advised and enabled key accounts to successfully adopt multiple products, increasing end-user engagement
• Drove revenue growth through renewals, upgrades, upselling, and cross-selling initiatives
• Streamlined internal proc

MONOQI logoMO

Account Manager

Jan 2018 - Oct 2019 (1 year 9 months)

• Primary contact for ~500 vendors, partnering with two buyers
• Executed end-to-end sales cycles, including preparation, negotiation, and vendor support
• Supported and advised vendors throughout the sales process to ensure successful outcomes
• Oversaw post-sale processes (reporting, POs, invoicing, feedback)
• Collaborated with cross-functional teams (Logistics, CS, Accounting)
• Supported trad

& Other Stories logoOS

Senior Sales Consultant / Visual Merchandiser

Dec 2014 - Dec 2017 (3 years)

• Drove sales performance by engaging customers and meeting daily targets
• Provided trend insights and tailored style recommendations
• Optimised visual merchandising to improve in-store experience and conversion

OS

Senior Sales Consultant / Visual Merch

& Other Stories

Dec 2014 - Dec 2017 (3 years)

Drove sales performance by engaging customers and meeting daily targets. Optimised visual merchandising to improve in-store experience and conversion, and provided trend insights and tailored style recommendations.

UNIQLO logoUN

Sales Specialist

Aug 2014 - Nov 2014 (3 months)

Sales Specialist at Uniqlo in the Berlin area, Germany.

British Retail Consortium logoBC

Marketing Executive

Feb 2012 - Jul 2013 (1 year 5 months)

• Managed web and project activities supporting marketing campaigns and digital communications
• Created, distributed, and tracked email newsletters, email campaigns, and social media content
• Produced weekly and monthly performance reports using Excel and Google Analytics
• Updated and optimized company website content, including page redesigns and banner creation
• Designed in-house marketing m

British Retail Consortium logoBC

Web and Directory Services Co-ordinator

Feb 2009 - Jan 2012 (2 years 11 months)

• Handled daily enquiries and negotiated terms with auditors and vendors
• Supported the Directory Services Manager with day-to-day operations
• Trained and supported vendors within the directory system
• Managed invoicing and followed up on outstanding supplier payments
• Produced regular and ad-hoc statistical performance reports

ZARA UK TOPCO LIMITED logoZL

Sales Advisor

Aug 2007 - Oct 2007 (2 months)

Sales Advisor at Zara Uk Topco Limited in London, United Kingdom.

Education

Degrees, certifications, and relevant coursework

SH

Shillington

Diploma in Graphic and Web Design, Graphic and Web Design

2012 - 2013

UC

Università Cattolica del Sacro Cuore

Bachelor's degree, Business Administration and Management

2003 - 2007

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