Jaron Englander
@jaronenglander
Dynamic Account Manager with expertise in customer success and sales.
What I'm looking for
I am an experienced Account Manager and Customer Success Manager with a proven track record in driving customer satisfaction and retention. My journey in sales and customer management spans over two decades, during which I have honed my skills in managing complex sales cycles and building strong relationships with clients across various industries.
At Qmarkets, I successfully managed customer health and retention, ensuring company-wide adoption of our solutions. My consultative approach to problem-solving has allowed me to uncover expansion opportunities and facilitate effective onboarding for new accounts. I have consistently exceeded sales targets, including achieving 165% of my target in 2018 at Checkmarx, showcasing my dedication and results-driven mindset.
Throughout my career, I have demonstrated exceptional communication and presentation skills, collaborating closely with cross-functional teams to align customer needs with product offerings. I am passionate about leveraging my expertise to contribute to a dynamic and international organization that values customer success and innovation.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Qmarkets
Mar 2019 - Present (6 years 3 months)
Managed customer health, retention, expansion, and renewals, utilizing a consultative approach to problem-solving. Maintained quarterly business reviews with executives, ensuring company-wide adoption and identifying expansion opportunities. Responsible for full onboarding and training of new accounts, collaborating with Product, Marketing, and Sales to identify popular customer product requests.
Inside Sales Account Manager DACH / NL / CIS Region
Checkmarx
Feb 2017 - Feb 2019 (2 years)
Responsible for all German-speaking countries, Netherlands, and CIS regions, consistently overachieving sales targets. Owned the entire sales cycle for direct and indirect deals, developing existing customers and target prospects. Managed renewals, expanded existing business, and handled onboarding sessions and customer projects.
Account Executive and Channel Manager D/A/CH
Sisense
Feb 2016 - Feb 2017 (1 year)
Built the DACH region from scratch, managing the complete sales cycle for direct and indirect deals. Created and managed the channel landscape through cold calling and inbound leads. Prepared proposals, closed opportunities, and maintained strong partner and customer relationships.
Mid-Market Sales and Channel Manager D/A/CH
Tufin
Feb 2014 - Feb 2016 (2 years)
Managed the complete sales cycle for SMB deals and handled enterprise projects for major clients like BMW and Bosch. Served as the central contact for enterprise customers in the HQ in Israel, including project management. Supported over 30 partners in the D/A/CH region, prepared proposals, and built sales pipelines.
Sales Director D/A/CH
In3:Sec Businesscards
Dec 2011 - Feb 2014 (2 years 2 months)
Responsible for all German-speaking countries, managing the complete sales cycle from lead qualification to closing. Managed and monitored existing customers to expand sales. Prepared proposals, followed up, and closed opportunities, while also searching for new leads and managing a small sales team.
Inside Sales and Business Development Executive D/A/CH
Sparta System Europe
Jan 2010 - Dec 2011 (1 year 11 months)
Responsible for searching and qualifying new and existing leads, including cold calls for the DACH region. Expanded business with existing customers, understanding client needs and forwarding them to sales and pre-sales teams. Supported pre-sales and sales, prepared webinars and trainings, and assisted marketing with campaigns and event activities.
Sales Marketing Manager Europe
Xenlight Ltd.
Feb 2008 - Nov 2009 (1 year 9 months)
Responsible for Tier1 customers like BMW and VW, serving as the central contact for enterprise clients. Handled and coordinated projects and RFQs, and managed events across the region. Updated, contacted, and followed up with partners in Europe, including international customer visits.
Key Account Manager
Dies Industries J. Englander Ltd.
Jul 2003 - Jan 2008 (4 years 6 months)
Managed business relationships with key automotive customers such as VW and BMW, and acquired new clients in the automotive and electric markets. Managed projects and coordinated workflows with all internal departments. Managed events across the region and conducted international customer visits.
Inbound and Outbound Sales Manager
Freudenberg KG
Feb 1995 - Dec 2002 (7 years 10 months)
Responsible for key customers like Audi and GKN, serving as the central contact for enterprise clients. Managed and expanded long-term business relationships with Tier1 customers. Owned the entire sales cycle for direct and indirect deals, coordinating customer projects and visiting partners and customers.
Education
Degrees, certifications, and relevant coursework
Sandler Sales Training
Training, Sales
Completed a comprehensive sales training program in 2018. The program focused on advanced sales methodologies and practical application for effective customer engagement.
Business Academy for Sales and Marketing
Diploma, Sales and Marketing
Obtained a Diploma from the Business Academy for Sales and Marketing between 1995 and 1998. The curriculum provided in-depth knowledge of sales and marketing principles, preparing for professional roles in the field.
Junior High School
Secondary Education, Sales and Marketing
Attended junior high school from 1986 to 1995 with a specific focus on sales and marketing. This foundational education provided early exposure to business concepts and market dynamics.
Primary School
Primary Education, General Studies
Completed basic primary school education in Germany from 1982 to 1986. This period established fundamental academic skills and general knowledge.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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