
Aldrin Tadas
@aldrintadas
Virtual Assistant and Executive Assistant candidate with customer support experience at TASKUS and travel coordination at IGT SOLUTIONS.
What I'm looking for
I’m an aspiring Executive Assistant and customer support professional with 6+ years of experience supporting customers and handling administrative, travel, and operational tasks across phone, email, and chat. My background includes travel reservations, booking support, customer concerns, scheduling, documentation, and coordinating time-sensitive requests.
I’m experienced in managing multiple priorities while maintaining accuracy, professionalism, and clear communication. I’m comfortable working with Microsoft Office, Google Workspace, email platforms, online booking systems, and task-management tools such as Asana.
I’m particularly interested in Executive Assistant, Administrative Support, Operations, Customer Support, and Travel Coordination roles. I enjoy helping busy professionals stay organized by managing calendars, inboxes, follow-ups, appointments, travel details, and day-to-day administrative tasks.
My goal is to build long-term working relationships with companies and clients where I can take ownership of responsibilities, anticipate needs, solve problems, and help keep daily operations running smoothly. I’m also continuously developing my skills in virtual assistance, project coordination, AI tools, and productivity systems.
Experience
Work history, roles, and key accomplishments
Manage high-volume customer inquiries related to orders and trips through phone, chat, and email. Resolve complex and time-sensitive concerns while maintaining accurate records and confidentiality.
Coordinated customer deliveries while managing routes, schedules, and time-sensitive priorities. Communicated directly with customers regarding delivery status and resolved issues professionally.
Travel Associate
IGT Solutions
Oct 2019 - Oct 2021 (2 years)
Supported customers and hotel partners with travel reservations, booking inquiries, and operational concerns. Resolved booking issues, complaints, refunds, and coordinated with partners for timely resolution.
Assistant Instructor
International Electronics and Technical Institute (IETI)
Jun 2017 - Jun 2018 (1 year)
Supported instructors with lesson preparation, classroom activities, and instructional materials. Taught and assisted students, coordinated appointments, and maintained accurate documentation.
Education
Degrees, certifications, and relevant coursework
International Electronics and Technical Institute (IETI)
Certificate, Consumer and Electromechanical Technologies
2016 - 2018
Studied Consumer and Electromechanical Technologies at the International Electronics and Technical Institute from 2016 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
aldrin-tadas.netlify.appSalary expectations
Social media
Job categories
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