Shane Laureano
@shanelaureano
Detail-oriented executive assistant and virtual assistant helping teams run efficiently remotely.
What I'm looking for
I’m a detail-oriented Executive Assistant VA with 2+ years in administrative and customer support roles. I focus on managing schedules, coordinating tasks, and delivering high-quality client service to keep operations moving smoothly.
I’ve used digital tools to track client interactions and generate performance reports, strengthening operational efficiency by an estimated 20%. I also streamlined communication processes to improve client satisfaction, building strength in executive correspondence and task prioritization.
I’m proficient in Microsoft Office, Adobe Suite, and virtual tools like Zoom and Google Workspace. I’m eager to support executives remotely by handling communications, research, and multimedia tasks that drive efficiency and success.
Experience
Work history, roles, and key accomplishments
Senior Transportation Liaison
GoGo Technologies Inc
Jan 2025 - Mar 2026 (1 year 2 months)
Utilized digital tools to track client interactions and generate performance reports, enhancing operational efficiency by an estimated 20%. Streamlined communication processes to support executive correspondence and task prioritization, improving client satisfaction.
Customer Service Representative
VXI Global Holding, Inc.
Apr 2023 - Oct 2024 (1 year 6 months)
Coordinated virtual appointments and follow-ups to ensure seamless client experiences, supporting executive scheduling-like workflows. Used CRM tools to track interactions and generate reports, improving team efficiency by an estimated 20%.
Education
Degrees, certifications, and relevant coursework
Oriental State College of Science and Technology
Bachelor of Science in Development Communication, Development Communication
2014 - 2018
Earned a Bachelor of Science in Development Communication from Oriental State College of Science and Technology from 2014 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Shane?
You can contact Shane and 90k+ other talented remote workers on Himalayas.
Message ShaneGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
