Jan Joseph Molina

As a Virtual Assistant, I conducted interviews, generated legal documents, and assisted clients with their concerns regarding case filings. I streamlined communication and managed data effectively to support team operations.

Managed day-to-day operations, streamlined communication, and scheduled appointments while ensuring efficient team coordination and client outreach.

Assisted in daily roadside assistance operations, managed calls, and organized service requests while maintaining effective communication for positive customer experiences.

Managed virtual hotel concierge services, including reservations and guest assistance, ensuring high customer satisfaction through effective virtual interactions.

Served as the primary point of contact for customers, providing guidance and escalating technical issues while documenting interactions and maintaining product knowledge.

Assisted customers with inquiries and refunds, progressing to leadership roles and showcasing strong problem-solving skills throughout my tenure.

Completed a program in Information Technology, focusing on practical skills and knowledge essential for the field.

Pursued secondary education, enhancing academic skills and preparing for higher education opportunities.

Completed secondary education, gaining foundational knowledge and skills necessary for further studies.

Completed primary education, laying the groundwork for future academic pursuits.