Open to opportunities

Geneva Llido

@genevallido

Message

Detail-oriented Executive Assistant with expertise in virtual support.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to leverage my organizational skills and creativity in a supportive team environment, with opportunities for professional growth.

I am an experienced Executive Assistant and Virtual Assistant with a strong background in administrative support and social media management. Over the past four years, I have successfully managed the calendar and communications for a CEO, ensuring seamless operations across different time zones. My role involved overseeing recruitment workflows, creating essential internal documents, and managing various social media platforms to enhance company visibility.

In addition to my executive support experience, I have a solid foundation in customer service and operations management. I have worked with international clients, coordinating bookings and providing travel assistance while maintaining high standards of customer satisfaction. My educational background in International Studies has equipped me with valuable skills in communication and organization, which I apply to every task I undertake.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant / Recruitment Virtual Assistant

Current

Virtual Assistant Team

Jan 2020 - Present (5 years 9 months)

Managed the CEO’s calendar, meeting schedules, and inbox across multiple time zones for an Australian client. Oversaw recruitment workflows, including resume screening, interview scheduling, and candidate communication. Maintained internal documents, managed social media platforms, and updated company website content.

Calendar Management Inbox Management Social Media Management Recruitment Document Management Microsoft Office Google Workspace

Operations and Customer Executive

TripGuru

May 2019 - Dec 2019 (7 months)

Managed customer service operations via Zendesk, handling email, chat, and call inquiries. Coordinated bookings with international tour guides and provided comprehensive travel assistance on destinations, pricing, and accommodations. Organized billing and invoice records for remote team members.

Customer Service Zendesk Billing Invoice Management

Passenger Service Agent

MacroAsia Airport Services (Philippine Airlines)

May 2018 - Nov 2018 (6 months)

Handled check-in, boarding, and flight coordination processes for passengers. Assisted passengers with issues such as delays, cancellations, and rebookings. Provided support for unaccompanied minors and passengers with special needs, ensuring smooth travel experiences.

Check In Processes Boarding Coordination Problem Solving

English Tutor

RareJob Philippines

Jun 2017 - Mar 2018 (9 months)

Tutored Japanese professionals and students in conversational and business English, adapting lessons to individual needs. Evaluated essays and meticulously documented student progress to track learning outcomes. Provided constructive feedback to enhance language proficiency.

Student Progress Tracking Communication Skills

Substitute Teacher

Alpha Omega Homeschool and Tutorial Center

Nov 2016 - Jun 2017 (7 months)

Taught Philippine History to Grade 6 and high school students, developing engaging lesson plans. Facilitated classroom discussions and activities to promote understanding of historical concepts. Assessed student comprehension through various evaluation methods.

Teaching Curriculum Development Lesson planning Classroom Management Assessments History Education