Akshay Aggarwal

Currently working in customer service, collaborating with various departments to address customer needs, responding to inquiries through multiple channels, assisting with orders and returns, and maintaining a comprehensive understanding of products.

Responsible for merchandising plants and ensuring they are visually appealing and shoppable. Managed labeling of products and communicated updates via email.

Provided customer service by assisting customers with product inquiries, helping them make informed purchasing decisions, and resolving warranty-related issues both in-person and over the phone.

Worked on the UI design of the website using HTML, CSS, and JavaScript, assisted users with networking and software application issues, and collaborated with coworkers on the project.

Managed book issues and returns, organized library materials, and assisted students from various countries with library resources and equipment.

Courses included operating system for Wireless Networking, Fundamentals of RF communications, data communication and security, WLAN administration.

Bachelor’s in Computer Application with courses in C programming, introduction to C++, java programming, Network Foundations, Operating System Foundations, Database Design, Introduction to Cloud Computing, HTML, CSS, JavaScript, and Mathematical fundamentals.