akshaya chavan
@akshayachavan
I lead service operations, sales support, reporting, and process improvements across global teams.
IndiaWhat I'm looking for
At Cornerstone OnDemand, I lead service operations, supporting sales teams with quotes, revenue reviews, Salesforce dashboards, commission reconciliation, CRM data accuracy, and reporting for Finance and leadership. I also manage project operations in Kantata, customer agreements, client portal provisioning, and scalable process improvements.
Previously at Veritas Technologies, I led a six-member team across partner channel and marketing operations, using Power BI and Advanced Excel to drive product insights and improvements. My experience also includes account management, project coordination, stakeholder communication, training, UAT, and customer-focused delivery at Cybage Software.
Experience
Work history, roles, and key accomplishments
Lead service operations and strategic partnerships, supporting sales with dashboards and reporting in Salesforce. Oversee commission reconciliation, CRM maintenance, and process improvements to enhance customer experience.
Managed partner channel and marketing operations, leading a 6-member team. Conducted data analysis using Power BI and Excel, coordinated product launches, and led UAT for product releases.
Led account management activities, translated project requirements, and prepared program plans. Ensured timely delivery and customer satisfaction through continuous follow-up and stakeholder communication.
Education
Degrees, certifications, and relevant coursework
MAEER's MIT College of Management
MBA, Marketing
2013 - 2015
Pursued an MBA in Marketing from MAEER's MIT College of Management in Pune, completing the program in 2015.
MES Garware College of Commerce
BCA, Computer Applications
2010 - 2013
Completed a Bachelor of Computer Applications (BCA) from MES Garware College of Commerce in Pune, graduating in 2013.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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