Fatima McKinney

I’m a detail-oriented professional with 11+ years of experience in administrative support and client services, known for streamlining internal and external communication workflows. I manage high-volume inbox traffic with efficient email management and consistently professional response execution.

In my current role as Account Executive – Payables and Receivables, I manage high-volume accounts payable and receivable email traffic in Outlook to ensure 100% invoice accuracy and documentation. I prioritize urgent financial inquiries, draft business communications for payment reconciliations and discrepancies, and coordinate with clients and internal departments to match purchase orders with invoices.

Previously, as an Office Manager & Customer Service Agent, I optimized equipment allocation through Gmail and Outlook, handled complex scheduling, and wrote office policies and standard operating procedures for compliance. Earlier, as an Account Manager and Customer Service Representative, I built operational improvements, delivered clear technical writing and performance metrics, and supported teams through dispute resolution and email management best practices.