Open to opportunities

Aiman Roslan

@aimanroslan

Message

Results-driven sales manager with expertise in customer engagement strategies.

Malaysia

Message

What I'm looking for

I am seeking a dynamic role that allows for growth in sales leadership, focusing on customer engagement and team development.

I am a results-driven sales manager with a proven track record in driving lead generation and managing sales operations. My experience at Tesla has allowed me to excel in customer engagement strategies, where I focus on optimizing sales funnels and creating urgency to convert leads into orders. I have successfully contributed to the launch of key initiatives, including Tesla’s Supercharger and Service Centre, showcasing my ability to exceed targets consistently.

In my current role at Asset Lite, I have received recognition for my leadership and performance within less than a year of service. I manage Tesla’s sales operations, ensuring effective crowd management and customer filtering during events. My commitment to training and coaching part-time sales assistants has not only enhanced their product knowledge but also improved our overall sales experience. I believe in fostering long-term relationships with customers, ensuring their satisfaction and loyalty through exceptional service and support.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Tesla

Feb 2023 - Present (2 years 4 months)

Results-driven sales manager with a focus on lead generation and customer engagement. Recognized for excellence in performance and leadership, managing sales operations and collaborating with part-time sales assistants to maximize sales opportunities during events.

Sales Operations Customer Engagement Lead Generation Team Management Event Coordination Product Knowledge Sales Customer Insights Coaching Communication

Tesla Advisor

Tesla

Jun 2023 - May 2024 (11 months)

Acted as the first point of contact for potential customers, providing information about Tesla vehicles and assisting through the purchasing process. Conducted product demonstrations and maintained customer relationships to ensure satisfaction.

Customer Service Product Demonstrations Relationship Building Customer Satisfaction Communication Team Collaboration

Senior Technician, Technical Support

Dell Technologies

Jan 2022 - Mar 2023 (1 year 2 months)

Provided exceptional technical support for Dell products, enhancing team KPIs by 30%. Engaged in open communication with customers, resolving issues efficiently while mentoring team members to improve overall performance.

Technical Support Communication KPIs Mentoring Relationship Building Team Collaboration Technical Troubleshooting

Equipment Engineering Intern

BBraun

Jan 2020 - Aug 2020 (7 months)

Created reports to identify root cause errors and designed mechanical projects for machine improvements. Focused on enhancing operational efficiency and user experience while coordinating projects with external contractors.

Root Cause Analysis Design Project Coordination Operations User Experience Reporting Problem Solving Communication Team Collaboration

Education

Degrees, certifications, and relevant coursework

University Malaysia Perlis

Bachelor's Degree, Mechanical Engineering

2016 - 2020

Completed a Bachelor's Degree in Mechanical Engineering, focusing on the design and improvement of mechanical systems. Gained hands-on experience through projects and internships, enhancing both technical and problem-solving skills.