Open to opportunities

Vernice Low

@vernicelow

Message

Customer Success and Channel Sales professional driving adoption, retention, and revenue growth.

Malaysia

Message

What I'm looking for

I seek a role where I can grow partner relationships, drive product adoption and revenue, collaborate cross-functionally, and contribute to customer retention.

I am a Customer Success and Channel Sales professional with four years of experience managing B2B customers and channel partners, helping drive adoption, retention, and revenue through strong relationship management and cross-functional collaboration.

I have led partner onboarding and enablement, managed regional reseller networks, and executed customer-facing marketing campaigns to boost product awareness and engagement. I collaborate closely with sales, technical, and marketing teams to resolve partner challenges and identify upsell and cross-sell opportunities.

I bring strong communication skills, operational reliability, and a proactive mindset in fast-paced regional environments, with a track record of maintaining partner retention and aligning solutions to business objectives.

Experience

Work history, roles, and key accomplishments

Current

Channel Sales Manager

Current

Vemax Distribution Sdn Bhd

Jul 2025 - Present (6 months)

Managed a portfolio of channel partners, leading onboarding, enablement and engagement to drive product adoption and revenue growth while maintaining high partner retention.

Channel Management Partner Enablement Account Management Revenue Growth Cross Functional Collaboration Onboarding Upselling

Marketing Executive

Fortesys Sdn Bhd

Oct 2023 - Apr 2025 (1 year 6 months)

Developed and executed customer-facing campaigns to increase product awareness and usage, analyzed feedback to optimize messaging, and supported go-to-market initiatives.

Campaign Management Customer Engagement Marketing Communications Analytics Go To Market Cross Functional Collaboration Customer Feedback Analysis Messaging

Channel Sales Executive

Fortesys Sdn Bhd

Mar 2022 - Sep 2023 (1 year 6 months)

Managed and grew regional channel partners and resellers to meet sales targets, prepared proposals and market analysis, and coordinated partner enablement and deal support.

Channel Sales Partner Management Sales Proposals Market Analysis Partner Enablement Reporting

Education Consultant

Global Education Venture Sdn Bhd

Oct 2021 - Mar 2022 (5 months)

Advised students and parents on international education pathways, managed end-to-end application processes, and delivered tailored consultation to meet academic and career goals.

Application Management Relationship Building Communication Planning Stakeholder Management

Event Management Intern

Event Quest

Jan 2020 - Jun 2020 (5 months)

Supported event logistics, vendor coordination and onsite operations for private and corporate functions, and assisted with registration and post-event feedback collection.

Event Logistics Guest Management Registration Client Servicing Feedback