Open to opportunities

Ahibi Gift

@ahibigift

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Customer Service professional and virtual assistant focused on customer satisfaction.

Nigeria

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What I'm looking for

I’m looking for a remote role where I can handle customer inquiries confidently, resolve complaints quickly, and maintain accurate records. I want a fast-paced team that values clear communication and customer satisfaction.

I’m a customer-focused professional with experience in customer service, remote virtual assistance, sales, and recruitment. I manage customer inquiries across phone, email, WhatsApp, and social media while maintaining a high standard of professionalism.

In my roles, I resolve complaints and escalated complex issues when needed, keeping accurate customer records and interaction logs. I also schedule appointments, process customer orders, and track deliveries to improve customer satisfaction.

I’m known for clear communication, problem-solving, and strong time management in fast-paced and remote environments. I’m seeking a Remote Customer Support, Virtual Assistant, Travel Consultant, or Customer Success role where I can support excellent customer experiences and business growth.

Experience

Work history, roles, and key accomplishments

Virtual Assistant (Remote)

TMT Jewelleries

Handled remote customer inquiries through email, WhatsApp, and social media. Scheduled appointments, processed orders, tracked deliveries, and managed digital records and business documents.

Customer Relationship Management (CRM)Problem Solving Time Management Virtual Assistance Remote Collaboration Customer Service Support Email Chat Support Social Media Management Appointment Scheduling Order Processing Team Collaboration

Customer Service Representative

Flurz

Managed customer inquiries and complaints via phone, email, and online channels while maintaining professional standards. Kept accurate customer records and interaction logs, and escalated complex issues to ensure timely resolution.

Customer Service Support Problem Solving Time Management Customer Service Customer Support Complaint Resolution Conflict Resolution Email Chat Support Phone Support Customer Relationship Management (CRM)Customer Escalation Professional communication

Recruiter

Fezotech Nig. Ltd

Screened candidates and coordinated recruitment activities. Communicated with applicants and company representatives, maintained recruitment records, and supported onboarding while meeting deadlines.

Recruitment coordination Human Resources Management Professional communication Recruitment Candidate Screening Onboarding & Support Time Management Problem Solving

Sales Representative

Giftique Clothing

Assisted customers in selecting products, building customer relationships to encourage repeat business. Achieved sales goals, resolved customer complaints professionally, and maintained a positive shopping experience.