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Afolabi Boluwatife Jesudunsin

@afolabiboluwatifejes

I manage customer support, schedules, and client communications for seamless service across time zones.

Nigeria
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What I'm looking for

I'm looking for a customer support, administrative, or virtual assistant role where I can manage communications, schedules, records, and client relationships for global teams. I value independent, deadline-driven work and opportunities to support clients across time zones.

I support clients with appointment setting, inbox management, calendar coordination, document preparation, research, and accurate record keeping.

As a self-employed Customer Support and Administrative Assistant, I've scheduled conflict-free meetings across time zones using Google Calendar and Zoom, maintained appointment logs and invoices with 99%+ accuracy, and achieved a 100% on-time completion rate. I've also resolved customer concerns across email, chat, and calls while building lasting client relationships through timely follow-up.

My experience also includes handling high volumes of inbound calls for Ayomikun Logistics Enterprises, providing delivery updates, and resolving service concerns. I bring additional capability in virtual assistance, store operations, sales, and voice-over work for promotional, commercial, and creative projects.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

OS

Oke Ogun Polytechnic, Saki

Higher National Diploma, Public Administration

Earned a Higher National Diploma in Public Administration, graduating in 2024.

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