I’m seeking a full time opportunity in operations, executive support, or customer success where I can improve processes, coordinate across teams, leverage data to drive decisions, and deliver measurable business impact. I’m open to remote, hybrid, or onsite roles.
Adewunmi Adeniji
@adewunmiadeniji
Strategic operations leader delivering customer operations excellence, process optimization, and executive support.
What I'm looking for
I’m a strategic operations professional with a B.Sc. in Educational Technology, focused on optimizing workflows, improving efficiency, and delivering operational excellence. I bring proven experience across executive support, customer operations, and day-to-day operational management, with a strong, data-driven approach to decision-making.
In my roles, I coordinated executive schedules and operational priorities to keep business moving smoothly, and I implemented workflow tracking systems to increase task completion efficiency. As Head of Customer Operations, I led a customer operations team, designed streamlined procedures to reduce redundancies, and used performance metrics and reporting tools to improve accountability. As an Operations Manager, I oversaw daily operations including inventory, vendor relations, product workflows, cross-functional project coordination, and payroll/vendor payments with compliance—while building reporting systems to monitor sales performance and stock levels. I’m also ALX-trained in virtual assistant work, and I’m comfortable working independently in remote environments across global time zones.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Kaylords Motors
Jan 2025 - Dec 2025 (11 months)
Coordinated executive schedules, meetings, and operational priorities to support seamless business operations. Implemented workflow tracking, managed correspondence and vendor interactions, and supported project execution and resource planning.
Head of Customer Operations
Dynace Global
Mar 2023 - Jun 2024 (1 year 3 months)
Led customer operations to improve service response times and client satisfaction. Designed and implemented operational procedures, monitored performance metrics, and used reporting tools to enhance team accountability and productivity.
Operations Manager
Solvienne House
Aug 2021 - Oct 2022 (1 year 2 months)
Oversaw daily operations for a fashion brand, managing inventory, vendor relations, and product workflows to meet delivery and quality standards. Streamlined cross-functional processes, implemented reporting for sales and stock performance, and coordinated projects including launches and events while managing payroll and vendor payments.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science (Ed), Educational Technology
2019 -
Earned a B.Sc. (Ed) in Educational Technology, with coursework covering instructional communication models, educational technology processes, and emerging/future technologies in education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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