Moyosore Adejuyigbe

I’m a Business Operations professional with 1.5+ years of experience improving operational efficiency, coordinating remote teams, supporting customer operations, and optimizing workflows in fast-paced environments.

In my current role, I reduced average service turnaround time by 80% by redesigning engineer scheduling and service coordination workflows. I coordinate daily operations across technical teams, customer support, and field engineers to ensure timely service delivery.

I schedule and deploy 5 field engineers across multiple daily installations and maintenance requests while balancing workload and urgency. I also manage around 20 customer support cases monthly, maintain daily KPI reports and service tracking dashboards, and support customer onboarding, account setup, and troubleshooting for GPS tracking solutions—reducing service delays.

Previously, I worked as a remote freelance operations-related assistant where I prepared quotations, supported project planning, and coordinated suppliers and vendors. I bring a practical, customer-focused mindset, strong cross-functional collaboration, and disciplined operational reporting.