ADAMS TAIWO ESTHER
@adamstaiwoesther
Dedicated Customer Service Representative and Cashier with technical expertise.
What I'm looking for
I am a dedicated Customer Service Representative and Cashier with a strong focus on providing exceptional service to ensure a seamless and positive experience for every customer. My experience in handling transactions, addressing inquiries, and resolving issues has equipped me with the skills necessary to build trust and loyalty among customers. I pride myself on maintaining a clean, organized, and secure store environment while delivering a customer-centric approach.
In addition to my customer service skills, I have a robust background in technology-related roles, including experience in data analysis and business intelligence. I am proficient in various technical tools such as SQL Server, Power BI, and Excel, which I utilize to optimize performance and contribute to organizational success. My commitment to continuous learning and adaptability allows me to thrive in dynamic environments, and I am eager to take on new challenges that will further enhance my skills.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Cashier
Prince Ebeano Company and Supermarket
Jan 2019 - Present (6 years 7 months)
Provided exceptional customer service, processing transactions, handling payments, and resolving customer inquiries. Managed sales referrals, cross-sold products, and introduced new ones while maintaining a clean and organized store environment.
Administrator/Microsoft 365, Support Engineer
Real Heritage Solutions
Jan 2017 - Present (8 years 7 months)
Provided technical support to customers via phone and email, troubleshooting hardware and software issues. Configured and maintained network servers and managed user accounts on domain controllers using Active Directory.
Education
Degrees, certifications, and relevant coursework
Kogi State University
Bachelor's Degree, Geography and Urban Planning
Studied Geography and Urban Planning at Kogi State University. Gained knowledge in spatial analysis, environmental planning, and urban development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring ADAMS?
You can contact ADAMS and 90k+ other talented remote workers on Himalayas.
Message ADAMSFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
