
Milla Odinamba
@millaodinamba
I turn sales data into clear dashboards and actionable revenue and customer insights.
What I'm looking for
I analyzed historical sales records with Excel and Power BI, uncovering revenue and demand trends for stakeholder review.
I built interactive sales dashboards and identified top-performing products and customer segments to support data-driven decisions.
At Bet King, I resolved high-volume customer account and service inquiries, de-escalated complaints, and coordinated with internal teams for timely resolutions.
My background in customer service, administrative support, and warehouse operations has strengthened my communication, reliability, and ability to work independently in fast-paced remote environments.
Experience
Work history, roles, and key accomplishments
Warehouse Loader
Bread Company
Oct 2024 - May 2025 (7 months)
Loaded and organized products for delivery, ensuring accuracy and timeliness in a fast-paced logistics setting. Coordinated stock movement and organization to support efficient warehouse operations.
Customer Service Representative
Bet King
Jan 2022 - Feb 2024 (2 years 1 month)
Resolved customer account and service inquiries across a high-volume support queue while maintaining service quality. Handled and de-escalated customer complaints, coordinating with internal teams to reach timely resolutions.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Engineering, Computer Engineering
2017 - 2021
Bachelor of Engineering in Computer Engineering from Nnamdi Azikiwe University, Nigeria, from April 2017 to April 2021.
Alison
Customer Service Fundamentals, Customer Service
Completed the Customer Service Fundamentals certification from Alison.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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