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@abbigaylestreete
Dedicated customer service professional with aviation support experience.
I am a dedicated and customer-oriented professional with a strong background in customer service and aviation support. My experience spans various roles where I have consistently delivered exceptional service and contributed positively to team success. I pride myself on my ability to handle customer inquiries with professionalism and efficiency, ensuring that every interaction leaves a positive impression.
Throughout my career, I have developed excellent communication and interpersonal skills, which have enabled me to manage client communications effectively and maintain high levels of customer satisfaction. My roles have included working as a Customer Service Representative at Conduent, where I provided support across various platforms, and as an Airport Operations Assistant at Long Port Aviation, where I assisted with passenger boarding and baggage handling in a fast-paced environment. I am a fast learner, adaptable to new environments, and committed to continuous improvement.
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Work history, roles, and key accomplishments
Conduent
Apr 2024 - Present (1 year 7 months)
Handled customer inquiries with professionalism and efficiency. Provided support and resolved issues across various platforms.
Radius
Sep 2022 - Jan 2024 (1 year 4 months)
Managed client communications and ensured satisfaction. Maintained accurate records and followed up on service requests.
Long Port Aviation
Jul 2021 - Aug 2022 (1 year 1 month)
Assisted with passenger boarding and baggage handling. Provided excellent service in a fast-paced airport environment.
Pop Fashion
Nov 2020 - May 2021 (6 months)
Assisted customers with purchases and product recommendations. Maintained store organization and supported inventory management.
Teleperformance
Mar 2019 - Nov 2020 (1 year 8 months)
Responded to high-volume customer calls. Resolved service issues while maintaining customer satisfaction.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed secondary education, focusing on core academic subjects and preparing for further studies or the workforce.
Primary and Junior High School Certificate, General Studies
Completed primary and junior high school education, building foundational knowledge across various subjects.
Software and tools used professionally
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