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გიორგი პატარაია

@0001557

Customer operations specialist and DeFi trader educating engaged communities.

Georgia
Message

What I'm looking for

I seek roles combining customer operations and DeFi trading where I can optimize support workflows, educate users, and grow community engagement.

I am a customer operations specialist and DeFi strategist with 4+ years of hands-on trading, community education, and support experience. I design and execute trading strategies across spot and DeFi markets, deliver courses and one-on-one portfolio reviews, and built and manage an engaged YouTube community for financial education.

My background includes high-volume support using Zendesk and Slack, workflow optimization that reduced repeat tickets, and hands-on business experience building and reselling custom gaming PCs. I combine technical crypto skills, risk management, and a customer-first approach to improve processes, drive satisfaction, and educate users.

Experience

Work history, roles, and key accomplishments

EN

Gaming PC Builder & Reseller

Entrepreneur

Jan 2019 - Dec 2022 (3 years 11 months)

Built and sold custom gaming PCs, managed sourcing, testing, and after-sales support, and negotiated supplier deals to maintain client satisfaction and margins.

Education

Degrees, certifications, and relevant coursework

Tbilisi State Conservatory logoTC

Tbilisi State Conservatory

Undergraduate coursework, Conservatory Studies

Grade: Grade B average

Currently enrolled in studies at Tbilisi State Conservatory (not a primary focus area).

PC

Philanthone Trading Courses

Certificate, Trading / DeFi

Completed trading courses focused on DeFi and crypto trading strategies and risk management.

UY

Unknown University (Business Studies, 1 year)

Undergraduate coursework, Business Studies

Completed one year of university-level business studies.

SE

Secondary Education

High School Diploma, Secondary Education

Grade: B

Completed secondary education with a Grade B average.

Tech stack

Software and tools used professionally

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გიორგი პატარაია - Crypto Trader & DeFi Specialist - Independent | Himalayas