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I am a Practice Operations Manager optimizing processes and leading cross-functional teams.
Experience
Practice Operations Manager
Maryland Prosthodontics MD
Jun 2023 - Present (2 years 5 months)
PSPMO Coordinator and ISTQB-certified tester driving quality and delivery efficiency.
Experience
Project Coordinator
Virtusa Consulting Services
Jul 2022 - Jul 2025 (3 years)
Software Tester
Virtusa Consulting Services
Jul 2021 - Jun 2022 (11 months)
Associate Engineer
Virtusa Consulting Services
Aug 2019 - Jun 2021 (1 year 10 months)
FC
Mexico15k-17k USD
Dedicated customer service specialist focused on enhancing client experiences.
Experience
Verification Specialist
Veros Credit
Nov 2021 - Present (4 years)
Hostess
Finance graduate with expertise in sales and business development.
Experience
Driver/Concierge
Owner/Operator
Jun 2020 - Present (5 years 5 months)
Audi Brand Specialist
Audi of America
May 2017 - Sep 2018 (1 year 4 months)
Audi Brand Specialist
Experienced Quality Management Systems and Regulatory Affairs Professional.
Experience
Regulatory Specialist / Consultant
Vero-Biotech
Mar 2022 - Present (3 years 8 months)
Senior RAQA Compliance Analyst / Consultant
Stryker Spine
Jun 2021 - Present (4 years 5 months)
Management Consultant / Affiliate
Detail-oriented professional with expertise in logistics and customer service.
Experience
Claims Assistant
Agency Insurance Company
Aug 2024 - Present (1 year 3 months)
To-Go Specialist
Red Robin
May 2024 - Aug 2024 (3 months)
Packaging Specialist
Verano
Aug 2023 - May 2024 (9 months)
Licensed real estate broker and owner specializing in residential sales and property management.
Experience
Real Estate Broker/Owner
RVJ Realty Group Inc.
Jan 2012 - Present (13 years 10 months)
Vice President / COO
GDO Entertainment Inc.
Jan 2004 - Jan 2012 (8 years)
Programmer/Analyst
AGO Insurance Software
AMExperienced Python developer with over 11 years in software engineering.
Experience
Senior Software Engineer
Wipro Technologies
Oct 2021 - Present (4 years 1 month)
Senior Software Engineer
Baltimore Health Analytics
Jan 2019 - Jul 2021 (2 years 6 months)
Application Developer
Ver Robotics
Feb 2015 - Jan 2019 (3 years 11 months)
VCExperienced business operations specialist focused on revenue management.
Experience
Client Success Coordinator
Clean Tu Casa LLC
Nov 2021 - Present (4 years)
Freelance Content Creator & Community Manager
Pizzeria Don Gennaro
Nov 2023 - Mar 2024 (4 months)
JVDynamic team leader with expertise in training and client relations.
Experience
Team Leader & Trainer
BUY Happy Marketing LLP
Jul 2023 - Present (2 years 4 months)
Client Partner
Access Health Care
May 2021 - Present (4 years 6 months)
Process Associate
SUProactive developer specializing in Java and PL-SQL applications.
Experience
Developer
Hernandez Verano
Jul 2024 - Present (1 year 4 months)
Bilingual Content Moderator
Teleperformance
Sep 2023 - Jul 2024 (10 months)
Freelancer
Self Employed
Jan 2023 - Jul 2024 (1 year 6 months)
DJDedicated customer service professional with a proven track record.
Experience
Phlebotomist / Patient Care Technician
HCA Lawnwood
Jul 2023 - Apr 2025 (1 year 9 months)
Customer Service Representative
Omni Tax
Feb 2022 - Jul 2023 (1 year 5 months)
Shift Manager
Popeyes
May 2020 - Feb 2022 (1 year 9 months)
Experienced RN with a passion for patient care and education.
Experience
Cardiac Rehab Nurse / Educator
Palm Beach Gardens Medical Center
Jun 2022 - Jul 2023 (1 year 1 month)
Travel Nurse, Cardiac Stepdown Unit
Cleveland Clinic Indian River Memorial Hospital
Sep 2021 - Apr 2022 (7 months)
PRN / Float Pool Nurse
HealthTrust, Staffing Agency for HCA Hospitals
Oct 2020 - Jan 2022 (1 year 3 months)
VE
Nigeria1k-1k USD
Highly motivated media and administration graduate with extensive experience in managing business op
Experience
Recruitment Analyst
Team Ace
Operations Manager
MMResults-driven customer success professional with SaaS expertise.
Experience
Independent Real Estate Consultant
Self-employed
Jul 2024 - Present (1 year 4 months)
Product Support Specialist
SupportYourApp | Trengo B.V.
Oct 2021 - Present (4 years 1 month)
Junior Data Analyst
Computer scientist skilled in AI data annotation, networking, web development and technical support.
Experience
IT Support Intern
Social Health Authority
Jan 2025 - Mar 2025 (2 months)
Customer Service Technician
Dick Mutuma Cyber
Mar 2022 - Aug 2022 (5 months)
AVHighly organized virtual assistant with expertise in operations management.
Experience
CCAdministrative Manager
Claro and Tyrone Plastic Products Company
Jan 2024 - Dec 2025 (1 year 11 months)
Customer Service Representative
Concentrix Philippines
Jan 2023 - Dec 2024 (1 year 11 months)
VVExperienced UI/UX designer focused on user-centered solutions.
Experience
Textile and Vinyl Printing Entrepreneur
INET - CFE
Jan 2023 - Present (2 years 10 months)
DGUI/UX Designer
DGETP/UTU
Jun 2017 - Present (8 years 5 months)
Freelance Graphic Designer
Results-oriented marketing strategist with extensive sales management experience.
Experience
Chief Marketing Strategist
Monad Marketing
Small Business Advisor
Farmingdale SBDC, Farmingdale State College
Vice President - Program Marketing Manager
SB
United States60k-100k USD
CRO specialist driving revenue through high-velocity A/B testing and statistical optimization.
Experience
CRO Manager
Excelligence Learning Corporation
May 2020 - Present (5 years 6 months)
The Fives Hotels
Oct 2020 - Present (5 years 1 month)
Sales Specialist
Apple Inc.
Oct 2016 - Present (9 years 1 month)
Barista/Shift Manager
Café Parabien
Jan 2010 - Present (15 years 10 months)
Credentialing Specialist
Medtrainer
Automotive Management Services
Aug 2016 - Feb 2017 (6 months)
Technologist/Product Concierge
Automotive Management Services
Feb 2014 - Jul 2015 (1 year 5 months)
Lot Attendant
Asbury Automotive
Oct 2009 - Apr 2012 (2 years 6 months)
ORIEL Stat-A-Matrix
Apr 2020 - Present (5 years 7 months)
RA/QA Specialist
Summit Medical Products
Mar 2019 - Present (6 years 8 months)
Senior Supplier Quality Engineer / Consultant
Stryker Neurovascular
Oct 2018 - Present (7 years 1 month)
Sales Associate
Green Roots
Jan 2023 - Aug 2023 (7 months)
Shipping and Receiving Associate
RMS Omega
Jan 2022 - Mar 2022 (2 months)
Jan 1999 - Jan 2003 (4 years)
Programmer/Analyst
Cover-All Technologies
Jan 1996 - Jan 1998 (2 years)
Application Developer
Profisolutions
Jan 2013 - Feb 2015 (2 years 1 month)
Customer Success Associate
Vower Inc
Oct 2021 - Sep 2022 (11 months)
Revenue Management Coordinator
Bern Hotels & Resorts
Dec 2017 - Nov 2021 (3 years 11 months)
AGS Healthcare
Jun 2019 - Present (6 years 5 months)
Customer Relationship Officer
Bank Bazaar
Aug 2017 - Present (8 years 3 months)
Bilingual Call Center Agent - SME
IntouchCx
Nov 2021 - Mar 2023 (1 year 4 months)
Cardiac IMU Nurse, Charge Nurse, Preceptor
University of California San Diego Health
Mar 2019 - Jul 2020 (1 year 4 months)
Cardiovascular Stepdown Nurse
AdventHealth Orlando
Nov 2017 - Jan 2019 (1 year 2 months)
Base
Social Media Manager
Group 8(Soundcity Radio)
Assistant Operations Manager
DIS Spaces
Bravinci Suriname
Nov 2023 - Jul 2024 (8 months)
Senior Customer Service Coordinator
Alembo B.V.
Aug 2021 - Oct 2021 (2 months)
Customer Service Medior
Alembo B.V.
Jul 2020 - Jul 2021 (1 year)
Coderhouse
Jan 2001 - Present (24 years 10 months)
Graphic Design Teacher
DGES
Mar 2001 - Dec 2022 (21 years 9 months)
Junior QA Software
Ascentis HCM
Feb 2018 - Jun 2018 (4 months)
Citi Cards, Acquisitions & Lifecycle Marketing
Lead/Operation Strategist-President
Neero & Ana, Inc.
Vice President - Operations Manager
Citibank, North American Card Division
CRO & Reporting Manager
Conversion Fanatics
Oct 2017 - May 2019 (1 year 7 months)
OPProduct Manager & Analytics
OpenTable
May 2014 - Mar 2017 (2 years 10 months)
Data Management & Analysis Lead
Cerego
Aug 2009 - Apr 2014 (4 years 8 months)
