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Santiago User

@santiagouser

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Proactive developer specializing in Java and PL-SQL applications.

Colombia

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What I'm looking for

I seek a challenging role that fosters growth and allows me to apply my skills.

I am a dedicated Systems Engineering student with a strong foundation in software development, currently in my 7th semester at El Bosque University. My recent role as a Developer at Hernandez Verano has allowed me to enhance the company's product offerings through strategic development and implementation of integrations and applications using Java and PL-SQL. I focus on process optimization and have specialized in consuming REST APIs, which has significantly improved the functionality and customer satisfaction of our applications.

In addition to my technical skills, I have experience in managing database processes and implementing solutions using Oracle APEX for enterprise applications. My commitment to continuous improvement is evident in my application of agile methodologies, particularly Scrum, which has optimized our development processes. I am passionate about learning and always seek opportunities to expand my knowledge and skills in the tech field.

Experience

Work history, roles, and key accomplishments

Current

Developer

Current

Hernandez Verano

Jul 2024 - Present (10 months)

As a Developer, I focus on the strategic development and implementation of integrations and applications using Java and PL-SQL. My work emphasizes process optimization, REST API consumption, and backend application development with Spring Boot, enhancing product quality and customer satisfaction.

Java Pl SQL Spring Boot REST APIs SQL Scrum

Freelancer

Self Employed

Jan 2023 - Jul 2024 (1 year 6 months)

During my freelance period, I developed and designed applications using Java, PL/SQL, and Oracle APEX, applying my skills in both academic and personal projects, which laid the groundwork for my professional development.

Java Pl SQL Apex Application Development Team Collaboration Problem Solving Agile Methodologies

Bilingual Content Moderator

Teleperformance

Sep 2023 - Jul 2024 (10 months)

As a Bilingual Content Moderator, I maintained the integrity of a major social media platform by categorizing user-generated content according to guidelines, requiring strong analytical skills and attention to detail.

Content Moderation Analytical Skills Attention To Detail Community Management Communication Skills Problem Solving

Bilingual Call Center Agent - SME

IntouchCx

Nov 2021 - Mar 2023 (1 year 4 months)

In my role as a Bilingual Call Center Agent, I provided customer support through various channels, resolved inquiries, and served as a Subject Matter Expert, facilitating training for new employees.

Customer Support Communication Skills Training Team Leadership Customer Service