Josephine Veronica
@josephineveronica
Dynamic team leader with expertise in training and client relations.
What I'm looking for
As a dedicated professional with a background in computer science, I have honed my leadership skills in various roles, most recently as a Team Leader and Trainer at BUY Happy Marketing LLP. Here, I lead a sales and promotion team in the quick commerce sector, focusing on training new team members and optimizing team performance. My experience has equipped me with the ability to monitor metrics effectively and report them to management, ensuring that our team meets its goals.
Previously, I have worked as a Client Partner at Access Health Care and as a Process Associate at AGS Healthcare, where I developed strong client relationship skills and a keen understanding of operational processes. My journey began as a Customer Relationship Officer at Bank Bazaar, where I learned the importance of customer satisfaction and effective communication. I am passionate about leveraging my skills in a challenging environment that fosters growth and innovation.
Experience
Work history, roles, and key accomplishments
Team Leader & Trainer
BUY Happy Marketing LLP
Jul 2023 - Present (2 years 1 month)
Led a sales and promotion team in the quick commerce sector. Trained and onboarded new team members on company policies, product features, and marketing strategies.
Client Partner
Access Health Care
May 2021 - Present (4 years 3 months)
Managed client relationships and partnerships to ensure satisfaction and retention. Collaborated with internal teams to address client needs and achieve business objectives.
Process Associate
AGS Healthcare
Jun 2019 - Present (6 years 2 months)
Performed data processing and administrative tasks to support healthcare operations. Ensured accuracy and efficiency in handling sensitive information.
Customer Relationship Officer
Bank Bazaar
Aug 2017 - Present (8 years)
Assisted customers with their financial product inquiries and provided solutions. Maintained strong customer relationships to ensure satisfaction and loyalty.
Education
Degrees, certifications, and relevant coursework
Mar Gregorios College
Bachelor of Science, Computer Science
2013 - 2016
Completed a Bachelor of Science in Computer Science. Gained foundational knowledge in computer systems and programming.
Govt Girls Hr. Sec School
Higher Secondary Certificate
2011 - 2013
Completed XII standard education. Focused on core subjects to prepare for higher studies.
Govt Girls Hr. Sec School
Secondary School Certificate
2010 - 2011
Completed X standard education. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Josephine?
You can contact Josephine and 90k+ other talented remote workers on Himalayas.
Message JosephineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
