Josephine VeronicaJV
Open to opportunities

Josephine Veronica

@josephineveronica

Dynamic team leader with expertise in training and client relations.

India
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What I'm looking for

I am seeking a role that allows me to lead teams and develop talent while contributing to organizational success.

As a dedicated professional with a background in computer science, I have honed my leadership skills in various roles, most recently as a Team Leader and Trainer at BUY Happy Marketing LLP. Here, I lead a sales and promotion team in the quick commerce sector, focusing on training new team members and optimizing team performance. My experience has equipped me with the ability to monitor metrics effectively and report them to management, ensuring that our team meets its goals.

Previously, I have worked as a Client Partner at Access Health Care and as a Process Associate at AGS Healthcare, where I developed strong client relationship skills and a keen understanding of operational processes. My journey began as a Customer Relationship Officer at Bank Bazaar, where I learned the importance of customer satisfaction and effective communication. I am passionate about leveraging my skills in a challenging environment that fosters growth and innovation.

Experience

Work history, roles, and key accomplishments

AH

Process Associate

AGS Healthcare

Jun 2019 - Present (6 years 2 months)

Performed data processing and administrative tasks to support healthcare operations. Ensured accuracy and efficiency in handling sensitive information.

Education

Degrees, certifications, and relevant coursework

MC

Mar Gregorios College

Bachelor of Science, Computer Science

2013 - 2016

Completed a Bachelor of Science in Computer Science. Gained foundational knowledge in computer systems and programming.

GS

Govt Girls Hr. Sec School

Higher Secondary Certificate

2011 - 2013

Completed XII standard education. Focused on core subjects to prepare for higher studies.

GS

Govt Girls Hr. Sec School

Secondary School Certificate

2010 - 2011

Completed X standard education. Developed fundamental academic skills across various subjects.

Tech stack

Software and tools used professionally

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Josephine Veronica - Team Leader & Trainer - BUY Happy Marketing LLP | Himalayas