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BG
Canada100k-150k USD
Accomplished Identity and Access Management specialist with 10+ years experience.
Experience
Business Management Analyst
TD Bank
Jun 2017 - Present (8 years 5 months)
Business Analyst
Sterling Talent Solutions
Jul 2013 - Dec 2016 (3 years 5 months)
Technical Support Analyst
Convergys
Aug 2010 - Sep 2011 (1 year 1 month)
Head of Finance with 7 years' experience in financial reporting, tax compliance, and process optimization.
Experience
Finance Manager
Amanzi Telecommunications Ltd.
Jan 2021 - Present (4 years 10 months)
Senior Project Accountant
Amanzi Telecommunications Ltd.
Dec 2019 - Dec 2020 (1 year)
Accountant
Odd-Mac Engineering Ltd.
CLSeasoned Technical Support Specialist with a focus on user satisfaction.
Experience
Support Helpdesk
IdisAmericas
Sep 2024 - Present (1 year 2 months)
Information Technology Administrator
Jon Casey Construction Inc
Jun 2024 - Jul 2024 (1 month)
Caregiving
Barnes Welding Supply
Account Manager skilled in SaaS client onboarding, technical support, and data-driven retention.
Experience
Account Manager
Tovuti Group
Jul 2022 - Dec 2023 (1 year 5 months)
Technical Support Intern
Tovuti Group
Mar 2022 - Jul 2022 (4 months)
ICT Attaché
TVET CDACC
Jun 2021 - Aug 2021 (2 months)
YNDedicated Identity Access Management Analyst with strong technical skills.
Experience
Identity Access Mgmt Analyst
Caris Life Sciences
Nov 2020 - Present (5 years)
Information Security Analyst (ISA)
Wells Fargo & Co.
Mar 2016 - Present (9 years 8 months)
BMIT Administrator and support specialist skilled in network, systems, and graphic design.
Experience
IT Administrator
Builders Industries Ltd
Mar 2023 - Present (2 years 8 months)
Graphic Designer
Self-Employed
Jan 2022 - Feb 2023 (1 year 1 month)
Office Administrator
Agape Community Church
Results-driven account manager specializing in customer success, technical support, and operational efficiency.
Experience
Account Manager
Fix Auto
Feb 2016 - Present (9 years 9 months)
Freelance Photographer
Kyle Luman Photography
Aug 2007 - Feb 2016 (8 years 6 months)
Account Manager
Parker Robb Body Shop
Aug 2006 - Feb 2016 (9 years 6 months)
TTAdaptable IT technician and retail manager with hands-on technical and leadership experience.
Experience
Information Technician
Army Reserve
Nov 2023 - Present (2 years)
Team Member
Hyundai Motor Group Metaplant
Oct 2024 - Apr 2025 (6 months)
IT HelpDesk Technician
IT Support Engineer providing Level 2 support, system administration, and proactive IT infrastructure maintenance.
Experience
Desktop Support Technician Intern
Teletech Holdings Inc.
Dec 2017 - Mar 2018 (3 months)
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Results-driven account manager specializing in online store operations and client fulfillment.
Experience
Account Manager / Specialist
Boundless
Mar 2023 - Jul 2025 (2 years 4 months)
Tier II Support Specialist
Keywords Studios
Sep 2021 - Sep 2022 (1 year)
Customer Service Advisor
Concentrix
Nov 2019 - Mar 2021 (1 year 4 months)
I am a client-focused account and technical support specialist boosting enterprise onboarding, compliance, and customer success.
Experience
Account Manager
Peleza International
Oct 2024 - Present (1 year 1 month)
Verification Specialist
Peleza International
Mar 2023 - Nov 2023 (8 months)
Customer Relations Assistant
Dedicated ICT professional specializing in network administration, security, and user support.
Experience
ICT Lab Technician
Rainedge High School
Jan 2024 - Nov 2024 (10 months)
Field System Administrator
Miciimikuru Teafactory Ltd
Jun 2023 - Sep 2023 (3 months)
Customer-focused administration and operations professional skilled in SAP and CRM.
Experience
Customer Service Host
Betway (Osiris Trading)
Jan 2024 - Present (1 year 10 months)
Support Relief Consultant
Mukuru
Jan 2023 - Jan 2024 (1 year)
Customer Service Agent
Samsung
I am an IT professional specializing in hardware, software maintenance, networking and customer-focused technical support.
Experience
IT Intern
State Law Office
Mar 2015 - Jul 2015 (4 months)
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SKExperienced Systems Administrator
Experience
Systems Administrator
Church World Service
Oct 2022 - Present (3 years 1 month)
Systems & Network Administrator
Strathmore University
Jun 2022 - Oct 2022 (4 months)
Assistant Systems & Network Administrator
Strathmore University
TDDedicated Operations Admin and Accounts Manager with 10 years of experience.
Experience
Operations Admin / Account Manager
The Document Warehouse
Mar 2022 - Present (3 years 8 months)
Operations Admin / Account Manager
The Document Warehouse
Mar 2022 - Present (3 years 8 months)
Multilingual account manager delivering client-focused onboarding, support, and relationship growth.
Experience
Account Manager
James Street Group
Jan 2015 - Present (10 years 10 months)
Experienced ICT maintainer specializing in secure network and systems readiness.
Experience
Asset Inventory Manager
United States Marine Corps
Jan 2025 - Present (10 months)
IT Maintenance Manager
United States Marine Corps
Apr 2024 - Jan 2025 (9 months)
Junior ICT Maintainer
United States Marine Corps
Innovative IT expert with strong analytical and problem-solving skills.
Experience
Industrial Attachment
Capital Sacco Chaaria Branch
Feb 2025 - Present (9 months)
MHIndustrial Attachment
Meru Teaching and Referral Hospital
Jan 2024 - Present (1 year 10 months)
SSTechnical Support Analyst with extensive IT service experience.
Experience
T. L. Service Desk, Technical Support
Cognizant Clint (Visa)
Dec 2022 - May 2024 (1 year 5 months)
Technical Support Analyst
Computacenter Pvt Ltd (Synchronic Fineness Pvt Ltd)
Mar 2021 - Aug 2022 (1 year 5 months)
Field Support RE Engineer
Jul 2018 - Aug 2019 (1 year 1 month)
Assistant Accountant
Britam Bands Sacco Limited
Nov 2017 - Jun 2018 (7 months)
Oct 2023 - Jun 2024 (8 months)
Network and Support Manager
Barnes Welding Supply
Jan 2017 - Oct 2023 (6 years 9 months)
Computer Systems Instructor
UEI College Fresno
May 2014 - Dec 2016 (2 years 7 months)
ICT Attaché
Masinde Muliro University
Jun 2018 - Aug 2018 (2 months)
PC Support Technician
State Farm Insurance
Jan 2014 - Present (11 years 10 months)
PC Technician
Hewlett Packard
Sep 2013 - Present (12 years 2 months)
Tax Reporting – Data Entry Operator
Charles Schwab
Aug 2011 - Present (14 years 3 months)
Jan 2019 - Dec 2021 (2 years 11 months)
Customer Service Assistant
MTN Service Center
Jan 2017 - Dec 2018 (1 year 11 months)
Walter Reed National Military Medical Center
Jan 2023 - Apr 2023 (3 months)
Multimedia Illustrator
United States Army
Aug 2018 - Aug 2022 (4 years)
Retail Store Manager
Cato, Inc.
Nov 2015 - Aug 2018 (2 years 9 months)
Adevia Health
Aug 2021 - Aug 2022 (1 year)
Customer Service Sales Representative
Jumia Kenya
Mar 2020 - Aug 2021 (1 year 5 months)
Customer Service Representative
Nouveta Limited
Apr 2019 - Feb 2020 (10 months)
Jan 2017 - Jan 2023 (6 years)
CIC Support Engineer
T-Systems
Jan 2016 - Dec 2016 (11 months)
Asset and Configuration Administrator
T-Systems
Jan 2014 - Jan 2016 (2 years)
Aug 2014 - Jun 2022 (7 years 10 months)
Users Support Assistant
Strathmore University
Mar 2013 - Aug 2014 (1 year 5 months)
ICT Intern
Strathmore University
Aug 2012 - Jan 2013 (5 months)
Administration Clerk
The Document Warehouse
Feb 2021 - Mar 2022 (1 year 1 month)
Administration Clerk
The Document Warehouse
Feb 2020 - Mar 2022 (2 years 1 month)
Debtor's Clerk
The Document Warehouse
Jul 2020 - Feb 2021 (7 months)
Mar 2021 - Apr 2024 (3 years 1 month)
Industrial Attachment
Meru County Government
Jan 2022 - Present (3 years 10 months)
Sysnet Pvt Ltd
Mar 2018 - Apr 2019 (1 year 1 month)
IT Service Desk
Shree Ji Interior Design Pvt Ltd
Jan 2017 - Mar 2018 (1 year 2 months)
System Engineer
Moksha Pvt Ltd
Mar 2016 - Jan 2017 (10 months)
