Natasha W

At American Express, I handle customer account inquiries, billing payments, account maintenance, and service requests while protecting confidential information and following company procedures.

I've also supported billing and account needs at Comcast and provided online and phone banking support at Space Coast Credit Union. My work includes researching account information, documenting customer needs, explaining policies and products, processing payments, and resolving issues in high-volume service environments.

I'm seeking a remote role where I can apply my accuracy, written support, account maintenance, and problem-resolution skills in data entry, customer service, customer support, administrative support, or account support.